Home Care Specialist

REDLINE EMPLOYMENT PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a motivated Domestic Helper Recruitment Consultant in Singapore. The role offers a blend of remote and on-site work, requiring excellent communication, cultural understanding, and organizational skills for recruitment and matching processes. Key responsibilities include liaising with overseas agencies, screening candidates, and guiding helpers through their contracts. This position includes competitive pay and performance-based bonuses, with opportunities for growth.

Benefits

Flexible working hours

Long-term growth opportunities

Qualifications

• Experience in helper/maid agency is an advantage.
• Able to work independently and manage time well.

Responsibilities

• Liaise with overseas partner agencies and training centers.
• Act as an interpreter during interviews between helpers and employers.
• Understand employer household needs and recommend suitable helper profiles.
• Assist in processing work permits, insurance, and documentation.
• Guide helpers on behavioral expectations and contract terms.

Skills

Strong interpersonal skills

Cross-cultural sensitivity

Organized

Detail-oriented

Time management

Education

CEI required

Job description

Job Title

Home Care Specialist

Occupation

RECRUITMENT CONSULTANT

Job Description & Requirements

Employment Type:

Full-Time / 50% remote and 50% on-site

Working Hours:

Based on Singapore timezone (with flexibility)

Overview:

We are seeking a motivated and multilingual Domestic Helper Recruitment Consultant to support our recruitment and matching process between employers in Singapore and domestic helpers. This role requires excellent communication skills, cultural understanding, and organizational ability to ensure smooth placement operations.

Key Responsibilities:

1. Recruitment & Sourcing
   Liaise with overseas partner agencies and training centers.
   Screen, interview, and shortlist domestic helpers based on employer requirements.
   Conduct pre-interview assessments (basic skills, communication, job preferences).
2. Language & Cultural Support
   Act as an interpreter during interviews between helpers and employers.
   Ensure clear communication of job expectations and cultural norms.
   Translate documents or assist with helper orientation if needed.
3. Client Matching
   Understand employer household needs (e.g., child care, elderly care, cooking).
   Recommend suitable helper profiles and arrange interview schedules.
   Maintain helper biodata and update status in the system.
4. Administration & Compliance
   Assist in processing work permits, insurance, and documentation.
   Ensure helpers meet medical and training requirements.
   Follow up on placement outcomes and provide after-sales support.
5. Training & Counseling
   Guide helpers on behavioral expectations and contract terms.
   Provide basic counseling when conflicts arise or if helper support is needed.

Requirements:

• CEI required
• Experience in helper/maid agency is an advantage
• Strong interpersonal skills and cross-cultural sensitivity
• Organized, detail-oriented, and proactive
• Able to work independently and manage time well

Remuneration & Incentives

• Base Pay: Competitive monthly allowance (negotiable based on experience and performance)
• Performance Bonus:
  Receive placement-based bonuses for every successful helper matched and deployed to Singapore:
  SGD $[X]–$[Y] per successful placement
• Quarterly Incentives: Additional bonuses for exceeding placement targets
• Annual Loyalty Bonus: Based on long-term performance and consistency
• Remote Work Perks: Flexible working hours and long-term growth opportunities