Health Services Manager

NATURAL HEALING PTE. LTD.; Singapore; On-site; SGD 70,000 - 85,000; Full time

Job summary

A healthcare clinic in Singapore is seeking an experienced Health Services Manager to oversee daily operations, ensure compliance with healthcare regulations, and provide exceptional patient care. The ideal candidate will manage staff training and sales performance while promoting a positive patient experience. If you have a strong background in healthcare management, we want to hear from you!

Qualifications

• Experience in managing healthcare operations in a retail clinic setting.
• Proficient in providing patient care including spinal manipulative services.
• Strong leadership skills with experience in staff training and supervision.

Responsibilities

• Oversee daily clinic operations and compliance with regulations.
• Provide hands-on patient services and conduct physical examinations.
• Train and supervise staff, ensuring adherence to protocols.

Skills

Operational management

Patient care

Staff training

Sales performance

Job description

We are seeking an experienced Health Services Manager to join our team in a high-volume retail clinic setting. The successful candidate will be responsible for providing exceptional care to our patients, while managing clinic operations each day.

Operational Management and Compliance

• Oversee the daily clinic operations to ensure compliance with healthcare regulations and clinic policies.
• Develop and implement efficient workflow processes to improve patient care.
• Work with all departments of therapists to implement patient services

Hands-on Patient Service

• Provide spinal manipulative services to patients, adhering to corrective protocols and procedures.
• Reviewing patients’ health, medical histories and x-ray result including information on previous injuries, surgeries, general health and lifestyle
• Conduct physical examination, focusing on patients’ range of movement

Staff Training and Supervision

• Train and supervise clinic staff and therapists on Company protocols and brand’s operational SOP, conduct performance evaluations, and foster a positive work environment through constructive feedback.

Patient Management

• Coordinate patient scheduling, address inquiries and concerns, implement strategies for enhancing the patient experience, and oversee accurate record maintenance.
• Educate patients on exercises and techniques to aid long-term care
• Refer patients to the most suitable department of therapists based on review of the care patients require

Sales Performance

• Ensure monthly achievement of clinic sales targets.

Additional Responsibilities

• Undertake 'on-call' duties, conduct health talks and promotions, fulfill administrative tasks, attend seminars and meetings as required