Health Services Manager

EAST COAST PODIATRY CENTRE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A healthcare facility in Singapore is seeking a Health Services Manager to ensure smooth operations and high-quality care. This role includes supervising clinical staff, guiding patient care, and maintaining compliance with health standards. The ideal candidate should have a relevant diploma or degree and 2-3 years of experience in a healthcare setting. Strong leadership and communication skills are essential for engaging with patients and staff.

Qualifications

• 2-3 years of experience in a healthcare or clinical setting, preferably in a supervisory role.
• Ability to work well with both staff and patients in a fast-paced environment.

Responsibilities

• Oversee daily operations of the centre to maintain efficiency and service quality.
• Participate in patient care and guide patients on suitable foot health solutions.

Skills

Leadership skills

Communication skills

Patient care standards knowledge

Education

Diploma or Degree in Healthcare, Nursing, Allied Health, Business

Job description

Role Overview

The Health Services Manager is responsible for ensuring the smooth daily operations of the podiatry centre and delivering safe, effective, and high-quality care for patients. This role blends leadership and operational management with direct patient-facing responsibilities, supporting the podiatry team in providing comprehensive foot health solutions.

Key Responsibilities

• Oversee and coordinate the daily operations of the centre to maintain efficiency and service quality.
• Participate in patient care by supporting clinical assessments, guiding patients on suitable foot health solutions, and monitoring ongoing care plans.
• Ensure patients have a professional and positive experience throughout their journey, from registration through treatment and follow-up.
• Evaluating patient needs, recommending suitable care pathways, and ensuring effective monitoring of progress.
• Address patient concerns, manage feedback, and carry out service recovery where necessary.
• Engage with patients during their care journey by offering professional input on assessments, treatment planning, and follow-up support
• Uphold clinical and operational standards by ensuring the centre is clean, safe, and well-equipped in line with health and safety regulations.
• Supervise documentation, billing, and patient records to ensure accuracy and compliance.
• Mentor, train, and support centre staff to uphold clinical and service standards.
• Monitor the centre’s resources, workflows, and treatment practices, recommending improvements to optimise efficiency and patient outcomes.
• Collaborate closely with podiatrists and clinical staff in managing complex cases and supporting the continuity of patient care.

Requirements

• Diploma or Degree in Healthcare, Nursing, Allied Health, Business, or a related field.
• At least 2–3 years of experience in a healthcare or clinical setting, preferably in a supervisory role.
• Strong leadership and communication skills with the ability to work well with both staff and patients.
• Good knowledge of patient care standards and willingness to learn podiatry treatment procedures.Service-oriented, organised, and able to handle challenges in a fast-paced environment.

Attributes

• Professional and approachable with a strong focus on patient care.
• Comfortable supervising staff while also being hands-on with daily operations.
• Confident in discussing treatment options and guiding patients under the direction of podiatrists.