Head of Retail Operations (Fresh Produce)-Seafood/Poultry/Fruits/Veg

RECRUIT HAUS PTE. LTD.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading fresh produce management firm located in Singapore is seeking an experienced professional to lead operations for seafood, fruits, and vegetables. The role involves managing counter performance, conducting trainings for staff, and contributing to projects such as AI and digitalisation. Candidates must have at least 10 years of relevant experience and a degree in a related field, along with strong analytical and communication skills. Interested candidates can submit their resumes via email or contact for further information.

Qualifications

• 10+ years of operations, supply chain, or supplier management experience in fresh produce.
• Quality control or food safety experience in a retail or wholesale environment is preferred.
• Ability to influence cross-functional teams and train others.

Responsibilities

• Report to Category Head and manage shrink reduction.
• Contribute to special projects like AI and digitalisation initiatives.
• Conduct trainings for counter staff in supermarkets.

Skills

Operations management

Supplier management

Quality control

Analytical skills

Communication skills

Education

Bachelor / Diploma in Business, Food Science, or related field

Job description

Responsibilities

• Report to Category Head
• Lead (wastage) shrink management effort
• Contribute to special projects (e.g. AI & digitalisation)
• Conduct trainings – Service, appealing meat display for counter staff (raw materials / fresh meat, raw) at supermarket stores island-wide
• Contribute to SOP/process/training development with subject-matter expertise
• Run shadow counter P&L and manage counter performance
• Support stores to improve counter performance
• Communicate customer/frontline feedback to Products
• Verify product quality, SOP adherence, and equipment quality in stores
• Prepare checklist for compliance checks (quality, SOP, process etc)
• Lead and organize Fresh Produce setup for store openings/renovations

Job Requirements

• Bachelor / Diploma in Business, Food Science Food Technology, or related field
• 10+ years of operations, supply chain, supplier management experience in a fresh produce (Seafood & Fish, Fruits & Vegetable)
• Quality control or food safety role, preferably in a retail or wholesale environment
• Ability to train and influence cross-functional teams
• Strong analytical and problem-solving skills with data‑driven mindset
• Able to multitask and work well in a fast‑paced environment
• Positive, proactive, and adaptable mindset.
• Good communication skills as required to conduct presentation

Interested candidates, submit MS Word resume to [e-mail] or contact [phone]