Head of Legal Operations

TikTok; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading tech company in Singapore is seeking an experienced Head of Legal Operations to guide a global team in transforming legal processes. This role involves leading legal tech implementations, optimizing resources, and enhancing collaboration across departments. Ideal candidates have a strong background in legal tech, analytical skills, and the ability to build relationships at all levels. This position promises the opportunity to shape the operational vision for the legal organization in a dynamic environment.

Qualifications

• Proven success leading legal tech implementations, including CLM and e-billing.
• Strong analytical skills with financial acumen.
• Ability to build cross-functional relationships and influence strategy.
• Experience with AI-powered legal technologies.
• Excellent communication skills for engaging stakeholders.

Responsibilities

• Lead the vision and execution of Legal Operations.
• Provide strategic support to the Global Legal Team.
• Own the legal technology strategy and partner with IT teams.
• Drive knowledge management and legal department metrics.
• Align budgeting with Finance and Procurement.
• Establish core operational processes for the legal team.

Skills

Legal tech implementations

Analytical skills

Cross-functional relationships

Continuous improvement

AI-powered legal technologies

Interpersonal skills

Education

JD or MBA

Job description

Responsibilities

Our Legal Operations team provides critical support to TikTok and its family of products, enabling our legal organization to operate at scale with efficiency, insight, and impact. We empower innovation by designing and delivering the systems, processes, and data‑driven strategies that help our lawyers and business partners achieve their boldest ambitions. The Legal Operations team is responsible for driving operational excellence across all aspects of the legal function, from technology and vendor management to financial planning, analytics, and strategic initiatives.

We are seeking an exceptional leader to serve as Head of Legal Operations, guiding a high‑performing global team responsible for transforming the way our legal department works. This role offers the opportunity to define and implement the operational vision for a world‑class legal organization, building scalable systems and fostering a culture of continuous improvement. You will partner closely with senior leaders across Legal, Compliance, Finance, and other business areas to optimize resources, enhance collaboration, and ensure the Legal team is equipped to meet the demands of a fast‑moving, highly complex environment. It is a key leadership role, reporting to the Global Legal Head of eCommerce, Enterprise and Innovation, and sits at the heart of shaping how one of the most dynamic tech companies approaches legal strategy and execution.

• Lead the vision and execution of Legal Operations to build a scalable, efficient, and high‑performing team.
• Provide strategic support to the General Counsel and Global Legal Team, which provides support to the global operations of the business, including supporting departmental planning, resourcing, and execution.
• Own the legal technology strategy and partner with Legal, IT, and cross‑functional teams to implement and maintain systems such as CLM, e‑Billing, matter management, and AI tools.
• Drive knowledge management through document systems, Wiki, onboarding, and internal resource development.
• Define and track legal department metrics related to efficiency, resource allocation, and spend; build dashboards to support data‑driven decisions.
• Align budgeting, accruals, and forecasting in collaboration with Finance, Procurement, and other cross‑functional stakeholders.
• Lead cross‑functional initiatives to streamline legal workflows, reduce friction, and improve speed‑to‑execution.
• Establish and maintain core operational processes, documentation, and training programs to support legal team enablement and growth.

Qualifications

Minimum Qualifications:

• Proven success leading legal tech implementations, including CLM, e‑billing, or workflow automation platforms.
• Strong analytical and financial acumen; able to build reporting frameworks, forecast spend, and drive data‑informed decisions.
• Ability to build strong cross‑functional relationships and influence organizational strategy through coalition building.
• Skilled in establishing a culture of continuous improvement with metrics and feedback mechanisms.
• Experienced with AI‑powered legal technologies or workflow automation tools.
• Excellent interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels, including senior leadership, attorneys, and external partners.

Preferred Qualifications:

• Global perspective and experience managing globally distributed teams.
• JD or MBA is a plus, but not required.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.