Head of IT Services and Security

QCP Group; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading digital asset partner in Singapore is looking for an experienced IT Operations Manager to oversee IT infrastructure and security management. The role involves managing daily IT operations, conducting risk assessments, and mentoring IT staff. The ideal candidate has 8-12 years of experience in IT infrastructure and security, industry-recognized certifications, and strong communication skills. The company offers a supportive environment, autonomy in work, and flexible working arrangements.

Benefits

Flexible working arrangements

Casual and fun work environment

Employee development support

Qualifications

• 8-12 years of IT infrastructure and/or information security experience required.
• Experience managing scalable enterprise infrastructure preferred.
• Knowledge of industry standards like ITIL, TRMG, ISO27001, NIST, etc.
• CISSP, CISM certifications advantageous.
• Excellent English written and verbal skills.

Responsibilities

• Manage day-to-day IT operations and infrastructure.
• Conduct IT risk assessments and support technology risk functions.
• Mentor IT service and security analysts.
• Drive and deliver on cyber security framework.
• Provide timely and accurate reports of IT service and security metrics.

Skills

IT infrastructure management

Information security

Cyber security

Communication skills

Risk assessment

Education

Bachelor's Degree or Diploma in Information Security, Computer Science or Computer Engineering

Tools

ITIL

ISO27001

NIST

Job description

QCP is Asia's leading digital asset partner, empowering clients to seamlessly integrate digital assets into their portfolios.

We offer a comprehensive range of solutions - from spot on/off ramping and fixed income strategies to vanilla options and bespoke exotics.

Driven by the vision to be the most trusted partner in digital asset markets, we provide innovative solutions that make digital assets a core component of every portfolio, balance sheet, and treasury.

Since our founding in 2017, we have witnessed the potential of digital assets to transform financial markets and the world at large. We exist at the centre of change, successfully navigating three market cycles and bridging institutional and crypto ecosystems.

We work to build trusted partnerships, putting client success and care at the heart of everything that we do.

Responsibilities

• Manage day-to-day IT operations and infrastructure to support company operations.
• Manage IT service delivery, as well as IT change management process.
• Proactively drive and deliver on cyber security framework, covering govern, identify, protect, detect, respond and recover domain areas.
• Conduct security investigations and provide guidance and oversight on incident resolution and containment techniques.
• Conduct IT risk assessments for IT systems, and support the technology risk function in vendor due-diligence processes
• Manage first line IT disaster recovery and business continuity processes.
• Support internal and external audit and regulatory inspections on IT Application, Infrastructure and General Controls.
• Mentor IT service and security analysts regarding service levels, risk and information security controls, incident and problem management, security incident response, security monitoring, and other operational tasks.
• Guide IT security team in security incident management and vulnerability management processes.
• Guide IT service team in evaluating, recommending, implementing, and troubleshooting IT solutions to support organization growth.
• Promote responsible and security conscious behaviour by improving company culture and helping staff adopt good cyber hygiene practices.
• Provide timely and accurate reports of IT service and security metrics for management reports.
• Act as a constructive and credible IT partner to stakeholders, accountable for IT service level and information security management for QCP group of companies.

• 8-12 years of IT infrastructure and/or information security experience.
• Experience in managing scalable enterprise infrastructure, such as identity infrastructure, network, system administration and service desk preferred
• Knowledge on industry standards such as ITIL, TRMG, ISO27001, NIST, etc.
• Information security professional certifications such as CISSP, CISM would be advantageous
• Good understanding of security incident management, malware management and vulnerability management processes.
• Self-starter, works independently and able to adjust to changing priorities, critical and strategic thinker, negotiator and consensus builder.
• A Bachelor's Degree / Diploma in a relevant area of study with a preference for Information Security, Computer Science or Computer Engineering.
• Excellent English written and verbal skills.

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!