Head Chef & Restaurant Manager

TWO MEN BAGELS (NOVENA) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A food and beverage outlet in Singapore is seeking an experienced Restaurant Manager to oversee daily operations. The ideal candidate will have 3–5 years of managerial experience in the hospitality sector, strong leadership skills, and a proven record of managing full-service restaurants. Responsibilities include staff management, financial control, and ensuring compliance with health and safety regulations. This role offers a competitive salary and benefits aligned with Singapore labor laws.

Benefits

Performance-based incentives

Annual leave and statutory benefits

Qualifications

• Minimum 3–5 years of managerial experience in the food & beverage or hospitality industry.
• Proven experience managing a full-service restaurant or café operation.
• Familiarity with F&B regulations and food safety standards.

Responsibilities

• Oversee daily restaurant operations including service flow and customer experience.
• Recruit, train, supervise, and evaluate service and kitchen staff.
• Manage outlet P&L performance, including sales targets and cost control.
• Handle customer feedback, complaints, and service recovery professionally.
• Ensure compliance with Singapore food hygiene and workplace safety regulations.

Skills

Leadership

Operational planning

Financial control

People management

Problem-solving

Communication

Education

Diploma or higher qualification in Hospitality or Business Management

Job description

Job Description

We are seeking an experienced and professional Restaurant Manager to oversee the daily operations of our food & beverage outlet in Singapore. The role requires strong leadership, operational planning, financial control, and people management skills to ensure consistent service quality, operational efficiency, and business growth.

The Restaurant Manager will report directly to senior management and is responsible for ensuring the outlet operates in compliance with company standards, regulatory requirements, and commercial objectives.

Key Responsibilities

Operations Management

• Oversee daily restaurant operations including service flow, kitchen coordination, and customer experience
• Ensure consistent implementation of SOPs, service standards, and food safety requirements
• Monitor operational performance and implement improvements to enhance efficiency and guest satisfaction

Staff Management & Leadership

• Recruit, train, supervise, and evaluate service and kitchen staff
• Develop staff schedules, manage manpower planning, and control labour costs
• Conduct regular staff training, performance reviews, and disciplinary actions when necessary
• Foster a positive team culture focused on professionalism and accountability

Financial & Inventory Control

• Manage outlet P&L performance, including sales targets, cost control, and wastage reduction
• Monitor inventory levels, supplier ordering, and stock rotation
• Prepare sales forecasts, operational reports, and monthly performance summaries

Customer Experience & Brand Standards

• Handle customer feedback, complaints, and service recovery professionally
• Maintain brand consistency across service, food presentation, and customer engagement
• Drive initiatives to improve customer retention and outlet reputation

Compliance & Safety

• Ensure compliance with Singapore food hygiene, workplace safety, and regulatory requirements
• Liaise with relevant authorities, landlords, and vendors when required

Requirements

• Minimum 3–5 years of managerial experience in the food & beverage or hospitality industry
• Proven experience managing a full-service restaurant or café operation
• Strong leadership, problem-solving, and communication skills
• Knowledge of cost control, inventory management, and staff scheduling
• Familiarity with F&B regulations and food safety standards
• Ability to work weekends, public holidays, and flexible hours
• Diploma or higher qualification in Hospitality, Business Management, or related field preferred

Salary & Benefits

• Monthly salary commensurate with experience
• Performance-based incentives
• Annual leave and statutory benefits in accordance with Singapore labour laws