Head, Autonomous Fleet Operations

GRABTAXI HOLDINGS PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading mobility solutions provider in Singapore is seeking a visionary Head of AV Fleet Operations to architect the operational footprint for their autonomous vehicle fleet. This high-impact role involves leading a multi-disciplinary team, managing fleet lifecycle processes, and ensuring safety compliance. Ideal candidates will have extensive operations leadership experience, proven track record in team building, and a strong focus on safety management. This position offers the opportunity to shape the future of autonomous mobility.

Qualifications

• At least 8 years of operations leadership experience, including 4 years in relevant fields.
• Proven track record of building teams and operational processes from scratch.
• Experience managing large, distributed teams with hourly and shift-based operations.

Responsibilities

• Design organizational structure and processes for fleet operations.
• Oversee lifecycle management of the AV fleet for maximum uptime.
• Establish preventative maintenance schedules and cleaning protocols.

Skills

Operations leadership

Safety management systems

Team building

Crisis management

Decision-making under pressure

Education

Diploma or Degree

Job description

Get to know the Business

GrabRentals is a core pillar of Grab's Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab's ride-hailing marketplace. We house three business units covering PHVs, Taxis and Autonomous Vehicles.

Get to know the Role

We are seeking a visionary and execution-oriented Head of AV Fleet Operations to architect our operational footprint from the ground up. In this high-impact leadership role, you will be the architect of our physical operations, building the organization, processes, and culture required to scale our autonomous fleet safely and efficiently.

You will recruit and lead a multi-disciplinary team across three core functions: Vehicle Maintenance, Command Center Operations, and Field Service Staff. You won't just manage existing flows; you will write the playbooks, define the decision-making frameworks, and lead the charge on new market deployments.

The Critical Tasks You Will Perform

• Design the organizational structure and process architecture for SOPs and operational playbooks for every aspect of the fleet lifecycle
• Own the P&L and resource planning for fleet operations, encompassing headcount planning, facility management, and vehicle acquisition/maintenance budgeting.
• Oversee the lifecycle management of the AV fleet, ensuring maximum uptime and optimal vehicle health.
• Establish preventative maintenance schedules, cleaning protocols, and charging/refueling logistics.
• Manage a 24/7 Command Centre responsible for real-time fleet monitoring and logic-based dispatching.
• Create a robust crisis response framework for on-road incidents, ensuring rapid coordination between field teams, legal, and PR.
• Develop a high-volume hiring and training pipeline for Safety Operators (safety drivers) and Field Engineers.
• Manage rostering, shift planning, and performance management for a distributed workforce.
• Safety Culture: Instill a "Safety First" mindset across all field staff, ensuring rigorous adherence to compliance and safety regulations

What Essential Skills You Will Need

• Diploma or Degree holders
• At least 8 years of operations leadership experience, with at least 4 years in Mobility, Logistics, Autonomous Vehicles, or high-growth Tech Ops.
• Proven track record of building teams and operational processes from scratch (e.g., launching a new market for a ride-share company or setting up a new logistics hub).
• Experience managing large, distributed teams (30+ people) involving hourly workforces and shift-based operations.
• Demonstrated ability to remain calm and decisive under pressure during operational incidents.
• Background in safety management systems (SMS) or regulatory compliance in transportation.