Gym Operations Leader: Elevate Service & Team Performance

Fr33dom Fitness Pte. Ltd.; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A fitness company based in Singapore is seeking a Gym Operations Manager to oversee day-to-day operations and ensure top-notch customer service. Responsibilities include mentoring team members, managing rosters, and delivering quality services. The ideal candidate will have at least 3 years of relevant experience, along with fitness qualifications and first aid certification being advantageous. This role requires strong operational management skills and a customer-centric approach.

Qualifications

• Minimum 3 years of experience in a similar role or position.
• Relevant fitness qualifications and first aid certification would be an added advantage.

Responsibilities

• Ensure excellent customer services are delivered at all times.
• Plan and manage the duty rosters of team members.
• Manage day-to-day operations with support from team members.
• Provide feedback to senior management for brand improvement.

Skills

Customer service excellence

Team mentoring

Operational management

Performance evaluation

Education

Relevant fitness qualifications

First aid certification

Job description

A fitness company based in Singapore is seeking a Gym Operations Manager to oversee day-to-day operations and ensure top-notch customer service. Responsibilities include mentoring team members, managing rosters, and delivering quality services. The ideal candidate will have at least 3 years of relevant experience, along with fitness qualifications and first aid certification being advantageous. This role requires strong operational management skills and a customer-centric approach.