Guest Relations Executive @ Bistecca (Up to S$3000 Joining Bonus!)

RED DOOR GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A renowned dining establishment in Singapore is seeking a dedicated Guest Relations Executive to enhance guest experiences. Responsibilities include greeting guests, managing reservations, and coordinating with staff for special requests. Ideal candidates will have experience in casual dining and excellent communication skills. This role offers a competitive monthly salary of up to $3,500 plus incentives, a 5-day workweek with flexible shifts, and employee benefits including discounts and insurance coverage.

Benefits

Up to $3,500 monthly salary

Monthly incentives package

Sign-on bonus of up to $3,000

Group insurance coverage

50% employee discount at both restaurants

Late-night transportation

Qualifications

• Minimum one year of experience in a casual dining environment.
• Ability to interact positively with guests and team members.
• Well-groomed with a professional disposition.

Responsibilities

• Greet guests warmly and assist with seating.
• Manage bookings and keep the waiting list organized.
• Coordinate with staff to fulfill special requests.

Skills

Excellent interpersonal and communication skills

Passion for hospitality

Guest-first approach

Job description

Are you warm, outgoing, passionate, authentic, and inspiring? If this sounds like you, we’d love to meet you!

Bistecca Tuscan Steakhouse – proudly named one of the World’s 101 Best Steak Restaurants – is on the hunt for a dedicated and charismatic Guest Relations Executive to join our team, where passion meets creativity, and every day is a celebration of excellence.

As a Guest Relations Executive, you’ll be at the heart of creating unforgettable dining experiences for our guests.

Responsibilities

• 🌟 Set the tone - Greet guests warmly, guide them to their tables and assist with seating and handle phone calls and respond to email inquiries professionally and promptly.
• 📅 Master reservations - Make, confirm, and manage bookings while keeping the waiting list and seating chart running smoothly.
• 🤝 Team up - Coordinate with Service and Kitchen staff to handle special requests, such as dietary needs or personalized table arrangements.
• 🎉 Celebrate moments & Stay a step ahead - Print special occasion menus and set up tables to create unforgettable memories and anticipate guests’ needs and proactively fulfil their requests.

What Can You Bring to the Table?

• 💡 Minimum one (1) year of related experience in a casual dining environment
• 🔥 A supportive personality with a can‑do attitude with a passion for working in a fast‑paced, dynamic environment and be a team player and support fellow staff members and have a guest‑first approach to hospitality with demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
• 💬 Excellent interpersonal and communication skills with an ability to represent our restaurant, brand, and company with pride and professionalism, be well‑groomed and have a professional disposition

What’s in It for You?

• 💰 Up to $3,500 monthly + Monthly Incentives Package + Sign‑on bonus of up to $3,000
• 📅 5‑day workweek with flexible shifts
• ✨ Group insurance coverage for peace of mind, staff meals and 50% employee discount at both restaurants, late‑night transportation for your convenience