Guest Experience Specialist — Hotel Front Desk

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hotel staffing service in Singapore is seeking a dedicated Hotel Front Desk Officer to provide friendly and efficient services to guests. The role involves managing check-ins and check-outs, addressing guest inquiries, and performing cashiering duties. The ideal candidate has excellent customer service skills and experience in a hospitality setting. This position offers a salary range of $2,000 - $2,500 and requires working 6 days a week on varying shifts.

Qualifications

• Experience in hotel reception or front desk operations preferred.
• Ability to handle guest inquiries and resolve issues.
• Knowledge of hospitality standards.

Responsibilities

• Provide friendly and efficient check-in/check-out for guests.
• Perform room checks and maintain public areas.
• Assist guests with inquiries via different communication channels.

Skills

Customer service skills

Cashiering skills

Communication skills

Job description

A leading hotel staffing service in Singapore is seeking a dedicated Hotel Front Desk Officer to provide friendly and efficient services to guests. The role involves managing check-ins and check-outs, addressing guest inquiries, and performing cashiering duties. The ideal candidate has excellent customer service skills and experience in a hospitality setting. This position offers a salary range of $2,000 - $2,500 and requires working 6 days a week on varying shifts.