Guest Experience Manager - Restaurant Service

PARAGON COLLECTIVE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A vibrant restaurant in Singapore is seeking a restaurant service manager who is passionate about customer interaction and creating memorable dining experiences. You will manage reservations, provide exceptional service, and engage diners with your knowledge of food and drinks. If you thrive in an active work environment and love making people happy, this role is perfect for you, offering a daily chance to create delightful moments.

Responsibilities

• Manage customers reservations through phone calls, whatsapp and messages.
• Provide exceptional customer service to diners, making their dining experience memorable.
• Recommend diners drinks based on preferences.
• Explain the dishes to diners and ensure their needs are attended to.
• Think on your feet to transform unforeseen situations into happy experiences.

Job description

A vibrant restaurant in Singapore is seeking a restaurant service manager who is passionate about customer interaction and creating memorable dining experiences. You will manage reservations, provide exceptional service, and engage diners with your knowledge of food and drinks. If you thrive in an active work environment and love making people happy, this role is perfect for you, offering a daily chance to create delightful moments.