Guest Experience Lead: Front Desk & Concierge

CBRE; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading real estate services firm is seeking a Receptionist in Singapore to provide exceptional customer service and administrative support. Responsibilities include greeting visitors, managing calls, and maintaining meeting rooms. Candidates should have at least 1 year of front-of-house experience in a corporate or hotel environment, with strong customer service skills and proficiency in Microsoft Office suite.

Qualifications

• Minimum 1-year experience of working at the Front of House within a Corporate or Hotel environment.
• Experience in a fast-paced environment involving high levels of customer care.
• Strong customer service skills required.

Responsibilities

• Deliver great experiences at the highest level of hospitality services.
• Manage visitor security and registration.
• Greet clients and visitors at the reception.

Skills

Customer service

Professional telephone manners

Microsoft Office suite proficiency

Job description

A leading real estate services firm is seeking a Receptionist in Singapore to provide exceptional customer service and administrative support. Responsibilities include greeting visitors, managing calls, and maintaining meeting rooms. Candidates should have at least 1 year of front-of-house experience in a corporate or hotel environment, with strong customer service skills and proficiency in Microsoft Office suite.