Guest Experience Executive | Luxury Hotel

ALWAYSHIRED PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A modern luxury hotel in Singapore is seeking a friendly and service-oriented Guest Service Executive. This role involves delivering exceptional customer experiences, addressing guest queries, and ensuring that services meet guest expectations. The position operates on a rotating 5-day work week, including morning, afternoon, and night shifts. Interested applicants are encouraged to submit their resumes. This opportunity is perfect for individuals passionate about hospitality and guest satisfaction.

Benefits

Meal Allowance

Variable Bonus

Responsibilities

• Deliver courteous and timely service to all hotel guests.
• Address guest complaints, requests, and inquiries promptly.
• Understand guest preferences to meet their expectations.
• Stay informed about hotel facilities and tourist-related information.
• Maintain professional relationships with hotel personnel.
• Handle additional tasks assigned by superiors duly.

Job description

A modern luxury hotel in Singapore is seeking a friendly and service-oriented Guest Service Executive. This role involves delivering exceptional customer experiences, addressing guest queries, and ensuring that services meet guest expectations. The position operates on a rotating 5-day work week, including morning, afternoon, and night shifts. Interested applicants are encouraged to submit their resumes. This opportunity is perfect for individuals passionate about hospitality and guest satisfaction.