Group Sales & Reservations Specialist

Holiday Inn Express Singapore Clarke Quay; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading hospitality group in Singapore is seeking an individual to provide administrative support to its proactive Sales Team, assisting with group bookings and enhancing guest experiences. Responsibilities include liaising with various departments, promoting hotel services, and ensuring that group contracts and bookings are properly documented. Ideal candidates should be detail-oriented with strong communication skills, eager to contribute to the hotel’s financial goals. This position plays a crucial role in ensuring customer satisfaction and operational excellence.

Responsibilities

• Support administrative tasks for the Sales Team to meet financial goals.
• Handle group enquiries with guidance from senior colleagues.
• Liaise closely with reservations and front of house team.
• Promote products and services using suggestive selling techniques.
• Attend meetings and training sessions as required.

Job description

A leading hospitality group in Singapore is seeking an individual to provide administrative support to its proactive Sales Team, assisting with group bookings and enhancing guest experiences. Responsibilities include liaising with various departments, promoting hotel services, and ensuring that group contracts and bookings are properly documented. Ideal candidates should be detail-oriented with strong communication skills, eager to contribute to the hotel’s financial goals. This position plays a crucial role in ensuring customer satisfaction and operational excellence.