GRIT Trainee - Credit Card & Personal Loan

STANDARD CHARTERED BANK (SINGAPORE) LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading international bank is seeking a GRIT Trainee for its Credit Card & Personal Loan team in Singapore. This role involves managing credit card portfolio lifecycle, developing digital capabilities, and implementing acquisition strategies. Candidates should be graduating in 2024 or 2025 with a keen interest in the banking industry. The position offers exposure to various facets of digital banking and project management, within an inclusive and diverse workplace.

Benefits

Competitive salary and benefits

Flexible working options

Proactive wellbeing support

Continuous learning culture

Qualifications

• Graduated or graduating in 2024 or 2025 from universities.
• Have the permanent legal right to work in Singapore.
• Keen interest in the banking and finance industry.
• Have a basic understanding of digital banking / BNPL app functions.
• Have prior experience managing or assisting on project delivery.
• Able to work with different stakeholders to deliver business objectives.

Responsibilities

• Work with Card Engagement Product Manager on credit card portfolio management.
• Get exposure on card value proposition development.
• Grow profitable balances via instalment programs.
• Develop digital capabilities in the SC mobile app.
• Design processes for exceptional user experience.
• Analyze product sales data and market trends.

Skills

Microsoft Office

Oral Communication Skills

User Experience

Analysis

Digital Banking

Product Management

Portfolio Management

Administrative Support

Banking

Team Player

Stakeholder Management

Education

Graduated or graduating in 2024 or 2025

Job description

GRIT Trainee – Credit Card & Personal Loan

Standard Chartered Bank (Singapore) Limited – D01 Cecil, Marina, People’s Park, Raffles Place, SG.

Trainees will join the Credit Card & Personal Loan (CCPL) team for up to six months and may be exposed to various SG CCPL businesses.

Roles & Responsibilities

• This role will work with our Card Engagement Product Manager in driving life cycle management of our credit card portfolio from activation, active rate, early retention and attrition.
• The candidate will get exposure on new card value proposition development, portfolio campaign analytics/insights and data‑driven campaign development and execution with leading MarTech tools and digital platforms.
• Grow profitable balances via instalment programs such as Easypay on transaction/balances and merchant instalment programs.
• Work closely with Portfolio Manager to develop digital capabilities in our SC mobile app.
• Develop and implement acquisition strategies and campaigns with stakeholders to promote product awareness and increase adoption rate.
• Establish KPIs to track growth and adoption rate.
• Identify, elevate, mitigate and resolve risk collaboratively and handle compliance matters.
• Assist Portfolio Manager in implementing digital capabilities, including performing UAT and UVT testing logic.
• Design processes that embed a digital‑first approach with client‑centric design principles to create an exceptional user experience.
• Analyse product sales data and market trends to create accurate forecasts and develop data‑driven strategies.
• Facilitate cross‑functional collaboration between key stakeholders to ensure alignment on product goals and seamless execution of campaigns and strategies.
• Assist in preparing detailed reports on digital initiatives’ performance, providing insights and recommendations for future strategies.

Eligibility

• Graduated or graduating in 2024 or 2025 from universities.
• Have the permanent legal right to work in Singapore.
• Keen interest in the banking and finance industry.
• Have a basic understanding of digital banking / BNPL app functions.
• Have prior experience in managing or assisting on the delivery of a project.
• Able to work with different stakeholders to deliver business objectives.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

Our purpose—to drive commerce and prosperity through unique diversity—guides how we live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together: we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), combined with a minimum of 30 days of annual and public holiday worldwide.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, a global Employee Assistance Programme, sick leave, mental health first‑aiders and self‑help toolkits.
• A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values‑driven organisation that embraces and celebrates our unique diversity across teams, business functions and geographies—everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news—it means your application has progressed to an important stage of our recruitment process.

Visit our careers website: www.sc.com/careers

Tell Employers What Skills You Have

• Microsoft Office
• Oral Communication Skills
• User Experience
• Analysis
• Digital Banking
• Product Management
• Portfolio Management
• Administrative Support
• Banking
• Team Player
• Stakeholder Management