Global Warranty & Claims Leader – Solar Energy

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading solar energy company is looking for a Warranty Claims Manager in Singapore. This role involves managing global warranty claims, leading a team for effective processing, and ensuring customer satisfaction. Candidates should have a bachelor's degree in engineering with over 5 years of experience in after-sales management preferably in the solar industry. The position requires problem-solving skills and a strong commitment to customer service, with proficiency in SharePoint and MS Office.

Benefits

Opportunity for career growth

Dynamic working environment

Qualifications

• 5+ years in after-sales/service manager role preferred.
• Experience in solar industry is preferred.
• Knowledgeable on solar cell and panel process flow.

Responsibilities

• Lead global warranty team to process warranty claims.
• Manage installation deviation request activities.
• Conduct quarterly warranty claim report analysis.

Skills

Ability to work in a team

Problem-solving abilities

Excellent organizational skills

Good command of English

Education

Bachelor's degree in engineering or equivalent

Tools

SharePoint

MS Office

SAP system

Job description

A leading solar energy company is looking for a Warranty Claims Manager in Singapore. This role involves managing global warranty claims, leading a team for effective processing, and ensuring customer satisfaction. Candidates should have a bachelor's degree in engineering with over 5 years of experience in after-sales management preferably in the solar industry. The position requires problem-solving skills and a strong commitment to customer service, with proficiency in SharePoint and MS Office.