Global Tech Partnerships & Client Success Lead

VISA WORLDWIDE PTE. LIMITED; Singapore; Hybrid; SGD 90,000 - 110,000; Full time

Job summary

A leading payments technology company is seeking a Client Success Manager in Singapore. This hybrid role demands over 8 years of experience in payments and client relationship management, aiming to enhance strategic partnerships with Tech Partners across Asia Pacific. Key responsibilities include developing operational plans and ensuring client satisfaction. The ideal candidate is a proactive problem solver who can navigate complex environments, ensuring a high level of service delivery and client success.

Qualifications

• Minimum 8 years of relevant payments experience in commercial and/or technical delivery.
• Ability to articulate complex technical and business issues.
• Excellent presentation and interpersonal skills, including strong oral and written capabilities.

Responsibilities

• Lead overall operational relationships with Visa’s key global and regional Tech Partners.
• Develop and deliver operational account plans.
• Ensure seamless support of global clients.

Skills

Interpersonal skills

Negotiation skills

Critical thinking

Project management

Customer relationship management

Education

Bachelor’s Degree or equivalent qualification

Job description

A leading payments technology company is seeking a Client Success Manager in Singapore. This hybrid role demands over 8 years of experience in payments and client relationship management, aiming to enhance strategic partnerships with Tech Partners across Asia Pacific. Key responsibilities include developing operational plans and ensuring client satisfaction. The ideal candidate is a proactive problem solver who can navigate complex environments, ensuring a high level of service delivery and client success.