Global Partner Success Lead

Unity; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology firm in Singapore is seeking a Senior Partner Relations Manager to own the success of valued partners across gaming projects. The role involves defining strategic customer success plans, managing relationships, and the ability to solve complex problems. The ideal candidate will have strong communication skills, a proactive attitude, and experience in software production or customer success. This position also requires fluency in English, with additional languages being a plus, and is not eligible for relocation support or work visa sponsorship.

Benefits

Wide range of benefits for well-being and work-life balance

Qualifications

• Experience in Customer Success, Developer Relations, or Account Management in software production.
• Able to travel domestically and internationally.
• Programming experience in compiled and interpreted languages is a plus.

Responsibilities

• Define and execute strategic customer success plans for high-profile gaming customers.
• Serve as the main contact for assigned accounts and manage customer journey.
• Lead internal account teams for effective customer experience.

Skills

Customer success understanding

Top-notch social & communication skills

Highly proactive personality

Fluent English

Knowledge of Mandarin Chinese/Vietnamese/Korean

Job description

A leading technology firm in Singapore is seeking a Senior Partner Relations Manager to own the success of valued partners across gaming projects. The role involves defining strategic customer success plans, managing relationships, and the ability to solve complex problems. The ideal candidate will have strong communication skills, a proactive attitude, and experience in software production or customer success. This position also requires fluency in English, with additional languages being a plus, and is not eligible for relocation support or work visa sponsorship.