Global Logistics Operations Lead

CRANE WORLDWIDE LOGISTICS (S) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics firm in Singapore is seeking a Senior Operations Specialist to enhance operational excellence across key accounts. The role involves collaborating with cross-functional teams, managing client interactions, and using advanced Excel for data analysis. Candidates should have at least three years of experience in logistics and be fluent in Mandarin to communicate effectively with clients in China. This is an opportunity to lead operational initiatives and make a significant impact on customer satisfaction.

Qualifications

• Minimum of 3 years of operational experience in logistics or transportation.
• Fluent in Mandarin to communicate effectively with clients.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Drive operational excellence across key accounts.
• Collaborate with account teams for process improvements.
• Engage with clients to resolve escalated operational issues.
• Monitor market trends and adapt processes accordingly.
• Develop comprehensive reports on operational performance.
• Share best practices to streamline operations.

Skills

Advanced Excel skills

Data analysis

Communication skills

Organisational skills

Proactive problem-solving

Industry knowledge in logistics

Education

Diploma in Logistics or Supply Chain Management

Tools

Microsoft Office Suite

Job description

A global logistics firm in Singapore is seeking a Senior Operations Specialist to enhance operational excellence across key accounts. The role involves collaborating with cross-functional teams, managing client interactions, and using advanced Excel for data analysis. Candidates should have at least three years of experience in logistics and be fluent in Mandarin to communicate effectively with clients in China. This is an opportunity to lead operational initiatives and make a significant impact on customer satisfaction.