GENERAL MANAGER

SOHOBAR2 (PRIVATE LIMITED); Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A global operations firm in Singapore is seeking a leader to oversee strategic and operational planning. This role involves optimizing processes, managing budgets, and ensuring compliance with regulations. The ideal candidate will foster a productive work environment and collaborate across departments to improve customer satisfaction. Responsibilities include financial management, staff recruitment, and data analysis. A competitive salary and opportunities for advancement are offered.

Responsibilities

• Develop and implement strategic operational objectives and plans.
• Design and maintain procedures to improve efficiency and reduce costs.
• Manage budgets, track expenses, and improve profitability.
• Recruit, train, and supervise staff while fostering a productive environment.
• Monitor quality control and performance indicators.
• Ensure operations comply with regulations and safety standards.
• Oversee procurement and vendor relationships.
• Analyze operational data for trends and improvements.
• Collaborate with departments for smooth operations.
• Improve customer service and service levels.

Job description

Key Responsibilities

• Strategic & Operational Planning:Develop and implement strategic operational objectives and plans to align with the company's goals.
• Process Optimization:Design, implement, and maintain standard operating procedures (SOPs) to improve efficiency and reduce costs.
• Financial Management:Manage budgets, track expenses, analyze financial data to improve profitability, and control inventory.
• Staff Management:Recruit, train, supervise, and develop staff; set goals for individuals and teams; and foster a positive and productive work environment.
• Quality Assurance:Implement and monitor quality control measures and performance indicators (KPIs) to ensure high standards of products and services.
• Compliance & Safety:Ensure all operations are compliant with legal regulations, company policies, and occupational health and safety standards.
• Vendor & Resource Management:Oversee procurement, manage third-party vendor relationships, and ensure efficient resource allocation.
• Data Analysis & Reporting:Collect, analyze, and interpret operational data and metrics to identify trends, problems, and opportunities for improvement.
• Cross-Departmental Collaboration:Work with other departments, such as sales, finance, and HR, to ensure smooth, collaborative operations across the organization.
• Customer Satisfaction:Strive to improve customer service and ensure service levels meet expectations.