Funeral Services Coordinator - Bilingual

ANG CHIN MOH FUNERAL DIRECTORS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A respected funeral service provider in Singapore is seeking a dedicated individual for a role involving call center management and coordination of funeral arrangements. The ideal candidate should be proficient in English and Chinese to communicate effectively with clients and possess a Class 3 driver's license. Skills such as good interpersonal communication and the ability to adapt in a fast-paced environment are essential. Shift work and availability during public holidays are required for this position.

Qualifications

• Ability to converse well in English and Chinese to liaise with clients.
• Relevant industry experience is an advantage.
• Comfortable working in the funeral industry.

Responsibilities

• Manning call center hotlines and establishing prompt follow-up actions.
• Coordinating funeral arrangements effectively.
• Handling client meetings in various formats and locations.
• Transferring the deceased to funeral homes.
• Working closely with operational staff and Finance Team.

Skills

Proficient communication in English and Chinese

Interpersonal communication skills

Fast-paced environment adaptability

Self-motivated and meticulous

Tools

Class 3 driver's license

Job description

A respected funeral service provider in Singapore is seeking a dedicated individual for a role involving call center management and coordination of funeral arrangements. The ideal candidate should be proficient in English and Chinese to communicate effectively with clients and possess a Class 3 driver's license. Skills such as good interpersonal communication and the ability to adapt in a fast-paced environment are essential. Shift work and availability during public holidays are required for this position.