Frontline Service Officer | Tuas | GROSS UP TO $2580

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading transport statutory board in Singapore is recruiting Customer Service Officers to support daily operations and assist commuters. Candidates must have a minimum GCE N Level qualification and be cheerful, proactive team players. Responsibilities include handling enquiries, resolving issues, and cash reconciliation. The role offers rotating shifts with attractive allowances, and requires the ability to multitask in a fast-paced environment.

Benefits

Company transport provided

Attractive allowances

Incentives

Qualifications

• Prior experience in cashiering and customer service will be an advantage.
• Able to perform under a fast-paced environment.
• Maintains professionalism, confidentiality, and discretion.

Responsibilities

• Support daily operations to ensure tasks run smoothly.
• Handle enquiries and resolve potential issues effectively.
• Respond to operational needs and decisions to minimize disruptions.
• Reconcile daily cash collections with system reports.
• Perform other ad-hoc tasks as assigned.

Skills

Cheerful attitude

Team player

Good communication

Detail-oriented

Ability to multitask

Education

Minimum GCE N Level qualification

Job description

P-Serv is partnering with a leading transport statutory board to recruit Customer Service Officers. Be the friendly face of Singapore’s transport network and help commuters get where they need to go.

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm & 10pm to 10am (with 2 hours break)
• Company transport provided! Pick up from Boon Lay / Jurong East MRT station
• With attractive Allowances + Incentives!

Job Responsibilities:

• Support daily operations to ensure all tasks and workflows run smoothly
• Handle enquiries and assist in resolving potential issues promptly and effectively
• Respond to operational needs as they arise and make timely decisions to prevent or minimize service disruptions
• Reconcile daily cash collections with system reports at the end of each shift
• Perform other ad-hoc tasks and duties as assigned

Job Requirements:

• Minimum GCE N Level qualification
• Prior experience in cashiering and customer service will be an advantage
• Cheerful, proactive, and a strong team player with a positive work attitude
• Detail-oriented with good communication and interpersonal skills
• Able to multitask and perform under a fast-paced environment
• Maintains professionalism, confidentiality, and discretion in handling work matters

We regret to inform, only shortlisted candidates shall be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.