Frontline Service Officer (Cashier) @ West - Up to $2580 |Shifts

P-Serv; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking a Frontline Service Officer to enhance customer experience within the transport network. Responsibilities include managing inquiries, handling urgent issues, and collaborating with team leaders. Candidates should have a cheerful personality, customer service experience, and strong multitasking abilities. This position offers rotating shifts with attractive allowances and incentives.

Benefits

Company transport provided

Attractive allowances

Incentives

Qualifications

• Minimum 1 year experience in Cashiering and Customer Service.
• Must possess a cheerful personality and positive attitude.
• Able to manage high volume of work and maintain confidentiality.

Responsibilities

• Attend to customers' enquiries.
• Manage facilities and run system operations.
• Handle urgent issues and keep things running smoothly.
• Count and check payments using POS report.
• Assist Team Leader and Supervisor.
• Carry out other tasks as necessary.

Skills

Customer service experience

Team player

Communication skills

Interpersonal skills

Attention to detail

Ability to multitask

Education

GCE N Level

Job description

P-Serv is teaming up with a well-established transport statutory board to recruit vibrant and service-oriented talents for the role of Frontline Service Officer. Join the frontline of Singapore’s transport network — where every smile, solution, and interaction helps millions get to where they need to go.

Job Responsibilities:

• Attending to customers’ enquiries
• Manage facilities and run system operations
• Handle urgent issues to keep things running smoothly
• Count and check all payments at the end of the shift using the POS machine report
• Help the Team Leader and Supervisor with daily work on the ground
• Carry out any other tasks when needed

Job Requirements:

• Minimum GCE N Level with 1 year of Cashiering and Customer Service experience
• A good team player, possess a cheerful personality and a positive attitude
• Meticulous with details, good communication and interpersonal skills
• Able to multitask and handle high volume of work
• Able to maintain confidentiality and sensitivity in the management of work

Working Hours / Location:

• Rotating Shift: 4 Days Work, 2 Days Off
• 10am to 10pm (with 2 hours break)
• Company transport provided! Pick up from Boon Lay / Jurong East MRT station
• With attractive Allowances + Incentives!

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21102746 | EA Personnel Name: Tay Hui Huang