Front of House Supervisors/Managers

TWL-GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading Halal restaurant is seeking a Front of House Supervisor/Manager in Singapore to lead the service team and ensure exceptional guest experiences. Responsibilities include overseeing daily FOH operations, managing staff training, and ensuring adherence to service and safety standards. Ideal candidates possess strong leadership skills and experience in an upscale dining environment. Competitive salary with performance-based incentives and opportunities for growth are offered.

Benefits

Competitive salary

Performance-based incentives

Staff meals and dining discounts

Collaborative work environment

Qualifications

• Proven experience in F&B as a Supervisor/Manager or similar role.
• Strong leadership skills and ability to inspire a team.
• Solid understanding of restaurant operations and service protocols.

Responsibilities

• Oversee daily front-of-house operations for seamless service.
• Supervise, train, and motivate FOH staff.
• Manage reservations and ensure compliance with food safety standards.

Skills

Leadership

Communication

Interpersonal Abilities

Problem Solving

Job description

Position: F&B Front of House Supervisor / Manager
Type: Full-Time

Salary Range: 2,700 - 4,100

About Us

We are a renowned Halal restaurant celebrated for our refined dining experience and innovative cuisine. Known for impeccable service and warm hospitality, we are seeking a dynamic Front of House Supervisor/Manager to lead our service team and ensure exceptional guest experiences.

Key Responsibilities

• Guest Experience & Service Excellence
  Oversee daily front-of-house (FOH) operations to ensure seamless service and hospitality.
  Uphold and enhance the restaurant’s service standards to deliver a premium Halal dining experience.
  Address guest feedback promptly and professionally.
• Team Leadership & Training
  Supervise, train, and motivate FOH staff to maintain high performance and morale.
  Conduct regular service briefings, role assignments, and performance evaluations.
  Foster a culture of professionalism, teamwork, and continuous improvement.
• Operational Management
  Manage reservations, table allocations, and dining flow for maximum efficiency.
  Ensure compliance with Halal and food safety standards.
  Work closely with the kitchen team to coordinate service and special requests.
  Monitor inventory of service-related items (linen, cutlery, crockery, etc.).
• Business & Administrative Support
  Assist in budgeting, cost control, and achieving revenue targets.
  Generate and review daily reports, including guest counts, sales, and staff performance.
  Support marketing initiatives, events, and promotions to elevate guest engagement.

Requirements

• Proven experience as a Front of House Supervisor/Manager or similar role in F&B, preferably in an upscale dining environment.
• Strong leadership and people management skills with the ability to inspire a team.
• Excellent communication and interpersonal abilities.
• Solid understanding of restaurant operations, reservations systems, and service protocols.
• Ability to remain composed under pressure and resolve issues proactively.
• Flexible to work on weekends, public holidays, and evenings.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunities for career growth within a respected F&B brand.
• Staff meals and dining discounts.
• A supportive, collaborative work environment that values professionalism and creativity.