Front of House (Service Crew)

HR SG PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premium dining establishment in Singapore is seeking a Front of House (FOH) team member to ensure excellent customer service. Responsibilities include greeting and attending to guests, taking orders, and serving food. Ideal candidates should be customer-focused, friendly, and able to thrive in a fast-paced environment. Proficiency in English is required, and Mandarin skills are a plus. This position offers an opportunity to work in a dynamic and memorable dining experience.

Qualifications

• Experience in F&B service is an advantage.
• Proficiency in English; Mandarin is a plus.
• Customer-focused and friendly demeanor.

Responsibilities

• Greet and attend to customers with professionalism.
• Take orders accurately and recommend menu items.
• Serve food and maintain cleanliness of the dining area.

Skills

Customer service

Professionalism

Teamwork

Communication

Fast-paced environment

Job description

The company is a premium hotpot dining establishment, hiring for a Front of House (FOH) team member to deliver excellent customer service and ensure guests enjoy a smooth and memorable dining experience.

Location: Central Area

Key Responsibilities:

• Greet, seat, and attend to customers with professionalism.
• Take orders accurately and provide menu recommendations.
• Serve food and beverages efficiently.
• Maintain cleanliness and setup of the dining area.
• Handle customer enquiries, simple service recovery, and guest requests.
• Work closely with both the kitchen and service team to support smooth operations.

Requirements:

• Experience in F&B service is an advantage but not mandatory.
• Proficiency in English, with additional proficiency in Mandarin to be able to liaise with Mandarin-speaking customers
• Customer-focused, friendly, and energetic.
• Comfortable working in a fast-paced environment.
• Positive attitude and strong teamwork skills.

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA.