Front-Line Admissions Specialist - Patient Care & Admin

Singapore National Eye Centre; Singapore; On-site; SGD 30,000 - 54,000; Full time

Job summary

An established industry player in healthcare is seeking a Senior Patient Service Associate to enhance patient experiences. This role involves welcoming patients, managing admissions, and ensuring accurate record-keeping. Ideal candidates will have a diploma or equivalent, with a strong background in customer service and hospital operations. You will work in a dynamic environment with a focus on service excellence, supported by a 2-year contract that offers the potential for regular employment. If you possess a friendly demeanor and exceptional communication skills, this opportunity is perfect for you!

Qualifications

• Diploma or equivalent qualifications are required.
• Experience in customer service and hospital operations preferred.

Responsibilities

• Provide excellent front-line services to patients during admission.
• Handle inquiries, schedule appointments, and collect payments.

Skills

Customer Service

Interpersonal Skills

Communication Skills

IT Data/Information System Proficiency

Service Orientation

Education

Diploma

Higher NITEC

NITEC

O Levels

Tools

SAP System

Job description

An established industry player in healthcare is seeking a Senior Patient Service Associate to enhance patient experiences. This role involves welcoming patients, managing admissions, and ensuring accurate record-keeping. Ideal candidates will have a diploma or equivalent, with a strong background in customer service and hospital operations. You will work in a dynamic environment with a focus on service excellence, supported by a 2-year contract that offers the potential for regular employment. If you possess a friendly demeanor and exceptional communication skills, this opportunity is perfect for you!