Front Desk Officer / Executive

WYNDHAM SINGAPORE HOTEL; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A prominent hotel in Singapore is seeking dedicated Front Office staff to provide personalized service to guests. The successful candidate will handle cashiering duties, answer calls professionally, and assist guests with various enquiries. Relevant experience and excellent communication skills are required, along with the ability to work flexible hours. This role offers a vibrant work environment in the hospitality industry.

Qualifications

• Relevant experience in Front Office.
• Able to work shifts and/or weekends and public holidays.

Responsibilities

• Provide personalized service to guests and handle their requests promptly.
• Handle cashiering duties and check cash float carefully.
• Answer incoming and outgoing calls in a professional manner.
• Promote upselling program.
• Attend to guest enquiries for transportations, directions, restaurant reservations, and more.

Skills

Excellent interpersonal skills

Communication skills

Teamwork

Independence

Job description

Provide personalized service to guests and handle their request promptly to ensure seamless stay experience

Handle cashiering duties and check cash float carefully

Answer incoming and outgoing calls in professional manner

Promote upselling program

Attend to guest enquiries for transportations, directions, restaurant reservations and more

Requirements

• Relevant experience in Front Office
• Excellent interpersonal and communication skills
• Able to work in a team and/or independently
• Able to work shifts and/or weekends and public holiday