Front Desk Executive (Hotel Industry)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A hospitality service provider in Singapore is seeking a dedicated guest service representative. This role includes providing personalized service to guests, handling front office operations, and managing cashiering duties. Candidates should have at least 1 year of experience in customer service within the hotel industry and possess excellent communication skills. Join a dynamic team committed to enhancing guest experiences and providing exceptional service.

Qualifications

• Minimum 1 year of front office/customer service experience in the hotel industry.
• Ability to handle cash transactions accurately.
• Excellent presentation skills.

Responsibilities

• Provide personalized service to guests and handle their requests.
• Perform cashiering duties and manage the cash float.
• Assist guests with transportation and restaurant inquiries.

Skills

Communication skills

Customer service

Cash handling

Education

Diploma in Hotel Management or related field

Job description

Job Description

• Provide personalized service to guests and promptly handle their requests to ensure a seamless stay experience.
• Perform cashiering duties and carefully manage the cash float.
• Answer incoming and outgoing calls in a professional manner.
• Promote the property's upselling programs.
• Assist guests with inquiries regarding transportation, directions, restaurant reservations, and other services.

Requirements

• Diploma in Hotel Management, or a related field.
• Minimum 1 year front office/customer service experience in hotel industry.
• Excellent communication and presentation skills.

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [e-mail].

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