Front Desk & Customer Care Specialist (Retail/Beauty)

d’skin Singapore; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

A leading beauty company in Singapore is seeking a customer-oriented Receptionist to be the first point of contact for clients. The role involves greeting clients, managing appointments, handling calls and emails, and providing general administrative support. Ideal candidates have experience in customer service, strong organisational skills, and a passion for exceptional service. The position offers competitive remuneration and career development opportunities.

Benefits

Medical coverage

Flexible work arrangements

Career development opportunities

Qualifications

• Previous experience in a receptionist or customer service role, ideally within the beauty or retail industry.
• Proficient in using standard office software and technology.
• Strong organisational and time management skills, with attention to detail.

Responsibilities

• Greeting and welcoming all clients in a friendly and professional manner.
• Handling incoming calls, emails, and messages, and providing prompt responses.
• Scheduling and managing appointments and ensuring a presentable reception area.
• Providing general administrative support such as filing and data entry.
• Assisting with ad-hoc tasks to support the office's smooth running.

Skills

Customer service orientation

Excellent communication skills

Organisational skills

Interpersonal skills

Job description

A leading beauty company in Singapore is seeking a customer-oriented Receptionist to be the first point of contact for clients. The role involves greeting clients, managing appointments, handling calls and emails, and providing general administrative support. Ideal candidates have experience in customer service, strong organisational skills, and a passion for exceptional service. The position offers competitive remuneration and career development opportunities.