Food Court Manager

LEE QUAN (WAVE 9) PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A food court management company in Singapore is seeking a qualified individual to manage daily operations, support tenant needs, and ensure adherence to hygiene SOPs. The ideal candidate should have at least 2 years of experience in the F&B industry and possess a Diploma or equivalent. Strong communication, leadership, and organizational skills are essential for this role, along with a proactive approach to problem-solving and staff management.

Qualifications

• Candidate must possess minimum Diploma or equivalent.
• Minimum 2 years’ relevant experience in F&B industry.
• Processes excellent communication and interpersonal skills.

Responsibilities

• Direct and manage food court according to company SOPs.
• Advise and support tenants on operational needs.
• Ensure daily sales are accurate and timely reconciliation.

Skills

Attention to detail

Excellent communication skills

Interpersonal skills

Leadership skills

Conflict management

Organizational skills

Ability to work under pressure

Resourcefulness

Education

Diploma or equivalent

Job description

RESPONSIBILITIES

Reporting to the Operation Manager and your responsibilities include but are not limited to:

• Direct and manage food court according to company SOPs and regulatory requirements
• Advice and support tenants on their operational needs and service consistency
• Ensure daily sales are accurate | Timely reconciliation
• Recruit, train and supervise staff
• Ensure the respective tenants on adhere to the hygiene SOP
• Liaise with tenants on stall matters
• Help to carry out operational duties when there is manpower shortage
• Dealing with external parties on issues for faster service recovery
• Answer customer queries/feedback
• Ensure Safe Management Measures is in place

Requirements

• Candidate must possess minimum Diploma or equivalent
• Minimum 2 years’ relevant experience in F&B industry
• Attention to detail, ability to spot and resolve problems efficiently
• Processes excellent communication and interpersonal skills
• Resourceful and ability to work under pressure
• Attention to detail, ability to spot and resolve problems efficiently
• Communication & Leadership skills, staff development
• Conflict & time management and good organizational skills