Finance Shared Services Centre (FSSC) Manager

REOLINK TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading technology company in Singapore seeks a Head of Finance Shared Services Centre to lead finance operations, ensuring governance, compliance, and scalability for its global e-commerce activities. This strategic role demands extensive experience in finance transformation, preferably with a background in e-commerce. Candidates should have a strong grasp of ERP systems and automation tools, coupled with excellent analytical and communication skills to navigate cross-border finance operations.

Qualifications

• Minimum 15 years of progressive finance experience, at least 8 years in Shared Services or Regional Finance leadership.
• Proven record of setting up or transforming finance SSCs for multinational or e-commerce companies.
• Experience managing cross-border finance operations across Asia, Europe, and North America.

Responsibilities

• Lead establishment of the FSSC organization structure and governance framework.
• Oversee day-to-day operations ensuring accuracy and compliance.
• Drive ERP configuration and oversee workflow automation.

Skills

Finance transformation

Process standardization

Automation (RPA / ERP)

Cross-border compliance

Stakeholder management

Analytical mindset

Education

Bachelor's Degree in Accounting, Finance, Business Administration, or related field

CPA, ACCA, CA or equivalent (mandatory)

MBA or Master's in Finance preferred

Tools

SAP

Oracle

NetSuite

Power BI

Tableau

Job description

Roles & Responsibilities

Reolink Group is establishing a regional Finance Shared Services Centre (FSSC) headquartered in Malaysia, to centralize and standardize finance operations across its global entities (Asia, Europe, and the Americas). Head of FSSC will be responsible for the design, implementation, and ongoing leadership of the Shared Services Centre — ensuring best‑class service delivery, process governance, automation, and scalability to support Reolink’s fast‑growing global e‑commerce operations.

This is a strategic and hands‑on leadership role requiring deep expertise in finance transformation, process standardization, automation (RPA / ERP), and cross‑border compliance. The role partners closely with the Singapore HQ and global business leaders to ensure strong governance, control, and data‑driven decision support across the enterprise.

Job Responsibilities

1. Leadership & Strategy

• Establish the FSSC organization structure, governance framework, and operating model aligned with Group CFO directives.
• Lead end‑to‑end transitions from legacy finance processes in multiple countries to centralized SSC operations.
• Define and implement Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for each tower (R2R, P2P, O2C, Tax & Treasury, FP&A, MDM, Internal Control).
• Partner with senior business leaders across e‑commerce, logistics, and digital sales to ensure finance processes are tightly integrated with commercial operations.

2. Operational Management

• Oversee all day‑to‑day operations of the FSSC, ensuring accuracy, timeliness, and compliance.
• Manage financial transaction processing for AP/AR, GL, consolidation, and reporting.
• Establish a governance and escalation matrix for multi‑region issue resolution.
• Continuously review and improve workflow efficiency through process re‑engineering and automation.
• Monitor SLA/KPI performance dashboards and implement corrective measures when needed.

3. Systems, Automation & Analytics

• Oversee ERP configuration and integration (SAP / Oracle / NetSuite or equivalent).
• Implement RPA‑Robotic Process Automation, OCR‑Optical Character Recognition, and workflow automation for high‑volume, repetitive finance activities.
• Drive data integrity and analytics through master data management and BI dashboards (e.g., Power BI, Tableau).
• Collaborate with IT to ensure system access control, data privacy, and cybersecurity compliance.

4. Compliance, Control & Governance

• Ensure compliance with IFRS, local statutory requirements, tax regulations, and transfer pricing standards.
• Implement strong internal control frameworks and coordinate with internal / external audit teams.
• Establish segregation of duties (SOD), approval hierarchies, and audit trails across all systems.
• Oversee documentation of SOPs and process flow manuals for all functions.

5. People Leadership & Capability Development

• Build and manage a high‑performing SSC team across Malaysia, with clear career paths and functional specialization.
• Mentor tower leads and ensure succession planning for key roles.
• Foster a culture of collaboration, accountability, and continuous learning.
• Implement structured onboarding and technical training for all SSC employees.

Qualifications

• Bachelor’s Degree in Accounting, Finance, Business Administration, or related field.
• Professional Qualification (mandatory): CPA, ACCA, CA, or equivalent.
• MBA or Master’s in Finance preferred.
• Minimum 15 years of progressive finance experience, with at least 8 years in a Shared Services or Regional Finance leadership role.
• Proven record of setting up or transforming finance SSCs for multinational or e‑commerce companies.
• Deep expertise in R2R, P2P, O2C, and FP&A processes, with practical exposure to consolidation and intercompany operations.
• Experience managing cross‑border finance operations across Asia / Europe / North America.
• Strong background in ERP systems (SAP, Oracle, NetSuite) and automation tools (RPA, OCR, BI).
• Familiar with digital commerce financial models — including online payment reconciliation, multi‑currency settlements, platform integrations (Amazon, Shopify, Shopee, etc.), and chargeback control.
• Strategic thinker with operational discipline and execution focus.
• Excellent communication and stakeholder management skills across diverse cultures.
• Strong analytical and problem‑solving mindset, with ability to drive change and influence outcomes.
• Proven ability to lead transformation projects and manage large multi‑functional teams.