Field Service Engineer (Medical/ Class 3)

GMP Technologies; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading medical technology company is seeking a Field Service Engineer in Singapore. This role involves installation and technical support for medical devices, ensuring customer satisfaction and service quality. The ideal candidate should have a degree in Engineering or Electronics and at least 7 years of experience in after sales support, preferably in the medical industry. A Class 3 driving license is preferred. Interested candidates can reach out for more details.

Qualifications

• At least 7 years of technical experience, preferably in after sales support in the medical industry.
• Class 3 driving license preferred.

Responsibilities

• Perform installation and provide basic technical training for devices.
• Plan for warranty and corrective repairs/maintenance visits.
• Deliver high quality jobs to achieve customer satisfaction.
• Ensure local service data hygiene and timely input.
• Participate in Workplace Safety & Health responsibilities.

Skills

Technical Support

Customer Satisfaction

Basic Technical Training

Warranty Repair Planning

Education

Degree / Diploma in Engineering/Electronics or Equivalent

Job description

About the job Field Service Engineer (Medical/ Class 3)

Responsibilities

• Performs installation & provides basic technical training when necessary for devices
• Plans for warranty and corrective repairs / maintenance visits
• Perform related upgrades / Technical Service Bulletin from factory instructions to ensure services are up to date.
• Provides support to Sales and Marketing for congresses, exhibitions, demos, workshops, projects etc.
• Escalate quality-related situation, market dynamics and issues from field to the Service management in his country
• Deliver high quality jobs to achieve customer satisfaction and appreciation
• Complete on-time monthly maintenance tasks and paperwork for assigned customers accounts.
• Ensure the local service team data hygiene and hours tracking are timely input.
• Make constant efforts for contract development and implementation of Service programs
• To participate/take up Workplace Safety & Health responsibilities as required by the company
• Any other additional duties deemed appropriate by Service Manager.

Requirements

• Minimum Degree / Diploma in Engineering/Electronics or Equivalent
• At least 7 years of technical experience preferable in after sales support in medical industry.
• Class 3 driving license preferred.

To find out more about this opportunity, please contact Lionel Liew at [e-mail].

We regret that only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltds PDPA and e2is PDPA.