Field Application Engineer

JAC Recruitment Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading recruitment firm in Singapore is looking for a customer support specialist to provide exceptional support to internal and external clients. The role includes organizing customer engagements, providing technical training, and conducting market analysis. Candidates must have a Bachelor's degree and a strong background in cellular, semiconductors, or embedded systems. The company values independence and requires some travel.

Qualifications

• Strong understanding in cellular, semiconductors, embedded systems.
• Ability to work independently and manage multiple customer engagements.
• Willingness to travel when required.

Responsibilities

• Provide high-level customer support to internal and external customers.
• Organize customer support with a focus on minimal design-in time.
• Conduct pre-sales, design-in, and after-sales support.

Skills

Customer support

Technical training

Market analysis

Engineering support

Education

Bachelor's degree in relevant field

Job description

Job Description

Ensure the highest level of customer support is provided to internal and external customers at all times with a focus on a minimal design-in time and optimum customer satisfaction.

Organize the customer support for the company according to the statement above:

1. Pre-sales assistance
2. Design-In Support
3. After-sales support

Customer developments (engineering)

Final evaluation of analyzed Returned Material and feedback

• Consult the marketing service for customer projects in Support Area.
• Bench Test and RMA screening for Support Area
• Organizes and provide technical training of customers and distributors.
• Analysis of market and new project opportunities.
• Provide customer support reports.
• Provide technical market feedback and bug reports.
• Perform periodic technical competition analysis and road test.
• Perform tasks as may be required by Employer from time to time

Requirements

• Bachelor's degree in relevant field
• Strong understanding in cellular, semiconductors, embedded systems
• Ability to work independently and manage multiple customer engagements
• Willingness to travel (when required)

How to apply: Apply online. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

Kashmiethaa V Chandran

JAC Recruitment Pte Ltd

EA Personnel: R24122846

EA Personnel Name: KASHMIETHAA V CHANDRAN

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