Fast-Food Ops Manager — Guest Experience Leader

BURGER KING SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading fast-food franchise in Singapore is seeking candidates for a restaurant supervisory role. Responsibilities include ensuring customer satisfaction, managing daily operations, and overseeing recruitment and training. The ideal candidate possesses a diploma in F&B or Hospitality, demonstrates strong analytical skills, and can manage pressure effectively. Entry-level candidates are welcome, and on-the-job training is provided before starting the position, with a requirement to work evenings and weekends.

Qualifications

• Entry level candidates are welcome to apply as training will be provided.
• Able to work evenings, weekends, and Public holidays.
• Preferably having past experience in QSR restaurant.

Responsibilities

• Ensure service level is achieved and exceed guest expectations.
• Supervise efficiency and accuracy of customer order delivery.
• Handle daily cash handling and security processes.
• Work with marketing on new product launches.
• Monitor and maintain restaurant inventory for smooth operations.
• Conduct recruitment, training, and performance assessments.

Skills

Analytical skills

Positive attitude

Ability to handle pressure

Proficiency in Microsoft Office

Education

Diploma or Degree in F&B / Hospitality

Job description

A leading fast-food franchise in Singapore is seeking candidates for a restaurant supervisory role. Responsibilities include ensuring customer satisfaction, managing daily operations, and overseeing recruitment and training. The ideal candidate possesses a diploma in F&B or Hospitality, demonstrates strong analytical skills, and can manage pressure effectively. Entry-level candidates are welcome, and on-the-job training is provided before starting the position, with a requirement to work evenings and weekends.