Executive/Senior Executive Planning & Operations (3-year Contract), SMUA

Singapore Management University; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading educational institution in Singapore seeks a candidate for SMU Academy to facilitate course operations and manage Student Assistants. The ideal applicant has at least 2 years of relevant experience, possesses strong communication skills, and is focused on improving processes. This role involves both administrative and logistical support for courses, with flexible hours as needed.

Benefits

Attractive benefits and welfare

Competitive compensation packages

Generous professional development opportunities

Qualifications

• Minimum of 2 years of relevant experience.
• Strong teamwork and stakeholder engagement skills.
• Proficiency in managing both face-to-face and online courses.

Responsibilities

• Facilitate operations of Academy courses.
• Manage deployment of 150 Student Assistants.
• Ensure effective administration of courses.

Skills

Service-oriented mindset

Strong collaboration skills

Attention to detail

Proactive problem-solving

Communication skills

Education

Degree or Diploma

Job description

Overview

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Responsibilities

• This position is for SMU Academy (SMUA).
• Facilitating seamless operations of Academy courses through catering, logistical and administrative support.
• Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners.
• Managing both face-to-face and online courses, ensuring their effective administration.
• Occasionally need to support programmes that are conducted outside normal office hours. Flexible off days will be compensated for such work deployment.
• Other duties as assigned.

Qualifications

• Degree or Diploma holder with at least 2 years of relevant experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving.
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement.
• Self-driven, adaptable, and resourceful in navigating changes.
• A keen interest in process improvement and efficiency.
• Preferred experience in training, administration, or course coordination.