Executive Higher Education

Singapore Institute of Management; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading educational institution in Singapore seeks a Lecturer Support professional. Responsibilities include coordinating lecturer recruitment, managing class schedules, and providing operational support to ensure smooth class delivery. Candidates must have a degree and 1-2 years of relevant experience, with strong planning and organizational skills. The role demands adaptability and proficiency in Microsoft Office. Join a dynamic team dedicated to enhancing educational quality and service delivery.

Qualifications

• Minimum 1-2 years of relevant working experience required.
• Able to perform under pressure and multi-task in a fast-paced environment.
• Collaborative team player with good communication skills.

Responsibilities

• Coordinate lecturer recruitment and onboarding.
• Manage class scheduling and venue allocation.
• Provide operational and academic support to lecturers.
• Compile teaching award lists for management review.
• Offer prompt service to internal and external stakeholders.

Skills

Planning skills

Organizational skills

Time-management skills

Communication skills

Microsoft Office proficiency

Adaptability

Proactivity

Education

Degree

Tools

Microsoft Excel

Job description

RESPONSIBILITIES

Lecturer Support

• Coordinate lecturer recruitment, appointment, deployment, and onboarding.
• Manage class scheduling, including timetabling, venue allocation, and teaching assignments.
• Administer teaching and marking fee payments accurately and in a timely manner.
• Provide operational, academic and logistics support to lecturers to ensure smooth class delivery.
• Work closely with university partners and academics to address teaching, assessment, and student-related issues.
• Coordinate course evaluations, class observations and end-of-semester lecturer feedback.
• Build strong working relationships with local and visiting lecturers.
• Initiate continuous improvement efforts to enhance lecturer satisfaction and teaching quality.
• Compile teaching award lists for management review

Operational Support

• Perform administrative and operational duties to support programme delivery.
• Liaise with internal stakeholders (e.g. Scheduling, IT, Facilities, Library) on programme-related matters.
• Collaborate with university partners and operational teams to plan, organise and implement processes and work activities.
• Coordinate programme structure, module changes, curriculum updates and system setup.
• Prepare and disseminate lecturer and student communications.
• Prepare and maintain documentation and ensure operational processes are in compliance with internal and external quality assurance requirements.
• Compile and generate statistical reports when required.
• Drive continuous improvement initiatives to enhance processes and operational efficiency.

Customer Service

• Offer prompt and quality service to both internal and external stakeholders.
• Manage and address student and lecturer feedback professionally and in a timely manner.

Marketing and Institute-wide activities

• To participate in Open House and support outreach events.
• To support other marketing related functions when assigned.
• To support institution-wide graduation and examination duties.

JOB REQUIREMENTS

• Degree with minimum 1-2 years of relevant working experience
• Strong planning, organisation, and time-management skills, able to perform under pressure.
• Meticulous, process-oriented, and results-driven.
• Independent, resourceful, and able to multi-task in a fast-paced environment.
• Collaborative team player with good communication skills, able to work cross-functionally.
• High learning agility, adaptable and proactive in driving improvements.
• Proficient in Microsoft Office, particularly MS Excel.