Events Program Manager , Customer Engagement Programs

ENGINEERINGUK; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading global technology company is seeking a Manager to drive event programs and manage day-to-day activities. The ideal candidate will have 5+ years of event management experience, strong project management skills, and the ability to coordinate effectively with diverse teams. You will oversee the execution of various events, ensuring high-quality delivery and adherence to timelines. This role offers an exciting opportunity to contribute to successful events on a large scale in Singapore.

Benefits

Flexible work hours

Mentorship opportunities

Inclusive team culture

Qualifications

• 4+ years of professional non-internship marketing experience.
• Experience in project management including managing schedules and reporting.
• 5+ years of experience in event management or related field.

Responsibilities

• Manage day-to-day program activities, including timeline development.
• Coordinate with vendors and internal teams for successful delivery.
• Implement standardized processes from the Event Center of Excellence.

Skills

Event management

Project management

Stakeholder coordination

Problem solving

Job description

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View more categories View less categories Sector Customer Services ,Project and Program Management Role Manager Contract Type Permanent Hours Full Time

DESCRIPTION

Execute end-to-end operations and delivery of specific event workstreams or programs within AWS's event portfolio. This role requires strong program management skills and the ability to manage multiple priorities while ensuring high-quality delivery. You will be responsible for implementing event strategies across various disciplines (e.g., content, operations, platforms, or specialized audience programs) and playing a key role in onsite execution during live events.

Key job responsibilities

Program Management & Execution

• Support the end-to-end delivery of assigned event workstreams or programs (examples: content operations, platform management, expo areas, audience-specific programs)
• Manage day-to-day program activities, including timeline development and stakeholder coordination
• Create and maintain project documentation and status reporting
• Coordinate with vendors and internal teams for successful delivery
• Own specific onsite responsibilities during live events

Event Planning & Delivery

• Implement standardized processes from the Event Center of Excellence
• Coordinate event logistics within assigned workstream
• Ensure consistent delivery quality across program elements
• Support budget tracking and reconciliation
• Manage onsite teams and vendors during event execution
• Troubleshoot and resolve issues during live events

Stakeholder Coordination

• Act as primary liaison between stakeholders, vendors, and internal teams
• Manage regular communications and status updates
• Coordinate with regional teams to ensure local relevance while maintaining global standards
• Gather and incorporate stakeholder feedbackSupport stakeholder needs during onsite execution

Operations & Measurement

• Implement standard operating procedures and best practices
• Support data collection and reporting for program metrics
• Lead post-event analysis and documentation
• Contribute to process improvement initiatives
• Maintain program documentation and playbooks

About the team

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Why AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon diversity conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional

BASIC QUALIFICATIONS

• 4+ years of professional non-internship marketing experience
• Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
• Experience with event AV and live event planning
• Experience prioritizing and managing multiple responsibilities
• 5+ years of experience in event management or related field

PREFERRED QUALIFICATIONS

• Experience in organizing events for content creators (e.g., education summits, booths at events)
• Experience with technology industry events (3,000+ attendees)
• Understanding of specific event disciplines (content, operations, platforms)
• International event experience
• Knowledge of event registration and marketing automation platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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