Event Support & Audio Visual (AV) Lead

SMM Pte Ltd; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading event management company in Singapore is seeking a Head of Event Support & Audio Visual to oversee operations and ensure high-quality AV services for events. The ideal candidate has at least 5 years of management experience in events and strong technical knowledge of AV systems. Responsibilities include managing team and resources, setting up equipment, and ensuring client satisfaction during events.

Qualifications

• Diploma or higher in Event Management, Hospitality, or equivalent.
• 5+ years of experience in events management.
• Good knowledge of audio-visual systems and equipment.

Responsibilities

• Manage operations and maintenance of AV and control systems.
• Setup and test audio-visual equipment for events.
• Oversee on-site event staff and ensure smooth event flow.

Skills

Event management experience

Knowledge of AV systems

PC skills

Communication skills

Education

Diploma/Higher Nitec/Nitec in Event Management or related field

Tools

GrandMa2 lighting console

Yamaha Audio Consoles

Crestron Control

Job description

The Event Support & Audio Visual (AV) Head shall report to the Senior Zone Manager.

Responsibilities

• Report to the Senior Zone Manager.
• Ensure the operations, maintenance, servicing, repairs, and inspection of Audio-Visual and Control Systems to all equipment in TP and any other equipment which are required from time to time.
• Undertake to execute the Monthly and Regular Servicing, Maintenance, Repair, and Inspection of Audio-Visual and Control Systems
• Attend to user’s requests and complaints via established Computerized Management Systems.
• Monitor and ensure that all the faults reported in CMMS and attended to and followed up.
• Ensure the AV Technicians attend to breakdowns & emergency repairs to all the Audio-Visual and Control Systems
• Verify the asset list of Audio-Visual and control systems in every room and update the list accordingly.
• Set up and test audio-visual equipment, including sound systems, projectors, screens, and lighting.
• Troubleshoot and resolve any technical issues during events.
• Ensure the quality and reliability of audio-visual components.
• Track all expenditures and provide financial reports to superiors.
• Collaborate with clients to understand their event requirements and objectives.
• Create detailed event plans, including timelines, budgets, and logistics.
• Assist in set-up, control,, attend to feedback, and troubleshooting on all Audio-Visual systems, sound systems, and stage lighting as required for any functions, events, training, etc.
• Provide technical advice and operational support to users for both internal/external events.
• Oversee the setup and breakdown of event spaces.
• Manage on-site event staff and vendors.
• Ensure a smooth flow of activities during the event.
• Address any last-minute changes or emergencies.
• Provide clients with regular updates and ensure their needs and expectations are met.
• Gather feedback from clients and attendees to assess the success of events.
• Identify areas for improvement and implement changes in future events.
• Ensure all equipment are checked regularly and coordinate specialized servicing.
• Any other duties that may be assigned by the SZM and/or SFM.

Qualifications

• Diploma/Higher Nitec/Nitec in Event Management, Hospitality, Mass Communication, Marketing or equivalent.
• Minimum 5 years’ experience in events management.
• Good knowledge of various AV systems and Performance support equipment.
• Good PC skills and fully competent in MS Office Software.
• Willing to work long hours and on weekends during event execution.
• Preferably with experience in handling lighting console (GrandMa2), audio mixer (Yamaha Audio Consoles) and audio-visual automation controls (Crestron Control)