Entry-Level Desktop Support Engineer

Sans Tech Solution Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech support company in Singapore is actively seeking a L1 Desktop Support Engineer. In this role, you will provide essential IT infrastructure support, resolving issues related to hardware, software, and operating systems while adhering to compliance standards. Ideal candidates should possess experience in desktop support, Active Directory management, and basic network troubleshooting. Strong communication skills and customer service orientation are essential for this position. This role is perfect for those looking to grow in a dynamic IT environment.

Qualifications

• 1-3 years’ experience in IT infrastructure support.
• Experience with hardware, software, and OS troubleshooting.
• Ability to lift and move equipment weighing up to 50 lbs.

Responsibilities

• Provide support for desktop hardware and operating systems.
• Assist with user account tasks in Active Directory.
• Troubleshoot basic connectivity issues.

Skills

Desktop and laptop support

Active Directory management

Network troubleshooting

Customer service

Basic troubleshooting for iOS/Android

Education

CompTIA A+ or equivalent IT certification

Tools

MSCM

WDS

MDM solutions

Job description

A leading tech support company in Singapore is actively seeking a L1 Desktop Support Engineer. In this role, you will provide essential IT infrastructure support, resolving issues related to hardware, software, and operating systems while adhering to compliance standards. Ideal candidates should possess experience in desktop support, Active Directory management, and basic network troubleshooting. Strong communication skills and customer service orientation are essential for this position. This role is perfect for those looking to grow in a dynamic IT environment.