Engineer, Mobile Messaging & Security Ops

SINGAPORE TELECOMMUNICATIONS LIMITED; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading telecommunications provider in Singapore seeks an IT professional to enhance operational efficiency and lead AI/ML initiatives. Responsibilities include performing system audits, coordinating disaster recovery, and maintaining compliance. Candidates should have a degree in Engineering with a focus on Computer Science and knowledge of network protocols. The role offers a full suite of health benefits, ongoing training, and career development opportunities.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• Degree in Engineering with a focus on Computer Science or related fields.
• Familiarity with programming languages such as Python and Bash.
• Experience with network security and AI/ML certifications is preferred.

Responsibilities

• Conduct patch update testing and verification for systems.
• Coordinate disaster recovery activities during service disruptions.
• Maintain documentation for procedures and configurations.
• Collaborate with stakeholders for operational and cybersecurity compliance.

Skills

Network protocols (DNS, TCP/IP, SMTP, HTTP/HTTPS)

Programming and scripting (Python, Bash)

Knowledge in AI/ML

Operating UNIX/Linux systems

Cloud computing

Networking certifications (e.g., CCNA/CCNP)

Education

Degree in Engineering (Computer Science, IP Networking, Telecommunications)

Tools

Ansible

Microsoft Copilot

Job description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Able to independently perform patch update testing, verification, and implementation for operating systems, software, and security on the testbed system, and execute Methods of Procedure (MOP) in Production system during maintenance windows.
• Coordinate and execute disaster recovery activities promptly during service disruptions to minimize downtime and revenue loss.
• Maintain detailed and up-to-date documentation for procedures and configurations.
• Collaborate with stakeholders to ensure operational and cybersecurity requirements are met.
• Perform system, service, and security audits to maintain compliance.
• Engage with vendor support teams to diagnose and resolve technical problems.
• Work with stakeholders to align with operational and cybersecurity requirements.
• Develop playbooks and scripts to enhance operational efficiency.
• Collaborate with interdisciplinary teams to define objectives for Artificial Intelligence (AI) and Machine Learning (ML) initiatives.
• Analyze data and perform data labelling to enhance model accuracy.
• Implement changes and optimizations to AI/ML algorithms to enhance functionality.
• Lead and Support the daily operations of Mobile Messaging Platform and resolving customer support issue

Skills for Success:

• Degree in Engineering with a major in Computer Science, IP Networking, or Telecommunications/Mobile Communication.
• Preference for candidates with certifications in Networking (e.g., CCNA/CCNP), Network Security and Artificial Intelligence & Machine Learning (AI/ML).
• Knowledge of programming and scripting such as Python, Bash.
• A good understanding of network protocols (DNS, TCP/IP, SMTP, HTTP/HTTPS), UNIX/Linux system internals (kernel, drivers, file systems, virtual memory) and Firewall operations.
• Experience implementing, operating, and supporting open-source tools for system and security monitoring on UNIX/Linux platforms, ansible, Microsoft Copilot.
• Experience with cloud computing platforms and technologies.
• Knowledge of 4G, and 5G telecommunications technologies, protocols, and standards

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!