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A leading telecommunications provider in Singapore is looking for an engineer to oversee service transitions and operations. Responsibilities include technical planning, implementation, and support for various systems, primarily focusing on Linux, DNS, and Network services. Ideal candidates should possess a degree in engineering along with relevant experience, particularly in scripting and system operations. The company offers a comprehensive range of health benefits and ongoing training.
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Singtel believes in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.
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Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and are strong believers in upskilling and nurturing all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!
The engineer plans, directs and coordinates the operations of an organization to meet the service assurance level set by the organization. The scope covers the responsibility for ensuring and improving the performance, productivity, efficiency and effectiveness of departmental and organizational operations through the provision of effective methods, processes and strategies.
The role is responsible for the Service Transitions and Service Operations to maintain and operate systems and platforms in an optimal state of the Mobile VAS, Mobile Finance and Infrastructure services meeting service level KPIs, customer level satisfaction and regulatory requirements. The role is also accountable for service quality and service availability of the services provided. The detailed scope is:
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