eCommerce Executive

CHUNG HWA FOOD INDUSTRIES PRIVATE LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading food industry company in Singapore seeks an E-commerce Sales Executive. The role involves managing online product listings, responding to customer inquiries, and driving sales targets across various e-commerce platforms. Ideal candidates will have at least 2 years of experience in a related field and possess strong communication skills. This position offers a dynamic environment where you will contribute to digital marketing strategies and enhance the company's online presence.

Qualifications

• At least 2 years of working experience in the related field.
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy.

Responsibilities

• Prepare and upload product listings for various e-commerce platforms.
• Maintain up-to-date product information.
• Respond to eCommerce customer inquiries and concerns.
• Manage customer comments and reviews through social media.
• Assist in marketing projects and social media content.
• Drive monthly/yearly sales target achievement.

Skills

Excellent communication

Interpersonal skills

Initiative

Positive energy

Basic understanding of design software

Job description

Job Description

We are looking for an E-commerce Sales Executive to be part of our Sales Team.

What will you do:

• Prepare and upload product listing including content for various e-commerce partner’s platforms such as Redmart, Shopee, Fairprice Online, Lazada, Facebook, etc in Singapore
• Maintain and ensure all products information such as pricing, inventory, etc are up to date and available-to-sell
• Receive and respond to eCommerce customer inquiries and concerns. Coordinating customer service through web chat, phone, and emails
• Managing eCommerce customer’s comments and review through social media
• Able to assist in conceptualizing, developing and executing ideas for marketing projects ( Digital Marketing & Social Media Content)
• Take charge of performing social media and website content updates, producing content, key messages, and posts designed to drive traffic, promote audience engagement, and support company objectives
• Contribute to overall digital growth and content marketing strategy to communicate Company’s profile to the target audience and to support the Company outreach and expansion
• Analyse products sale performance, short term, and midterm sales forecast
• Drive monthly/yearly sales target achievement across sales network
• Work closely with various departments head to plan and execute all marketing strategies in order to achieve the sale target
• Consolidate sales performance from each platform for reporting and recommendation purposes
• Other days to days of operation. Logistics-related matters regarding running an e-commerce business

What it takes:

• At least 2 years of working experience in the related field
• Excellent communication and interpersonal skills, both written and verbal.
• Highly initiative with positive energy
• Process good attitude towards learning and improving
• Basic understanding of design software such as Adobe Photoshop/Illustrator, not a must but a plus point