eCommerce Assistant / Executive

Wilmar International Limited; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading multinational company in Singapore is seeking an E-commerce Assistant/Executive to manage online store operations and support digital marketing efforts. Responsibilities include optimizing product listings, coordinating logistics, and analyzing market trends. The ideal candidate will have 1-3 years of e-commerce experience, strong organizational skills, and a passion for the consumer goods industry. This role offers growth opportunities in a dynamic environment.

Qualifications

• 1-3 years of experience in e-commerce, digital marketing, or online retail.
• Prior experience with online store management platforms required.
• Ability to manage multiple projects under pressure.

Responsibilities

• Manage day-to-day operations of the e-commerce store.
• Execute and monitor online campaigns with marketing team.
• Optimize store performance using web analytics.

Skills

E-commerce management

Digital marketing

Data analysis

Communication skills

Organizational skills

Tools

E-commerce platforms

Digital analytics tools

Job description

We are seeking a proactive and detail-oriented E-commerce Assistant / Executive to support and grow our online sales channels, including our own e-commerce store and third-party marketplaces. This role requires a blend of operational agility, commercial savviness, and digital know-how to deliver growth, while strengthening presence of Wilmar brands online.

Key Responsibilities

Own E-commerce Store

• Manage day-to-day operations of the company’s online store (new product uploads, pricing updates, stock adjustments, promotions, banners, and content).

• Ensure accurate product information, availability, and smooth checkout experience.

• Work with marketing team to execute and monitor online campaigns, SEO/SEM, social media, and email marketing.

• Monitor web analytics (traffic, conversion, bounce rate) to optimize store performance.

• Coordinate with logistics and customer service teams to track and improve customer experience.

• Monitor competitor activity, pricing, and marketplace trends to identify growth opportunities.

Third-Party Marketplaces (including Redmart, Pandamart, Amazon)

• Execute monthly promotions and activations on key marketplace platforms.

• Ensure stock stability across all brands and platforms, with timely communication with client planning teams

• Coordinate new product listings and improve product page experience to drive conversion

• Coordinate PO fulfilment and logistic issues as relevant

• Monitor competitor activity, pricing, and marketplace trends to identify growth opportunities.

Requirements:

• 1–3 years of experience in e-commerce, digital marketing, or online retail (own store and/or marketplaces).

• Knowledge and prior experience with online store management platforms

• Hands-on experience with digital analytics and digital marketing tools

• Detail-oriented with strong organizational and time management skills

• Team player with good communication and cross-functional coordination abilities

• Ability to work under pressure and flexibility across multiple projects

• A curious and growth-oriented mindset

• Keen interest in consumer goods industry and consumer experience