E-Commerce Specialist

Pandora A/S; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading jewellery brand in Singapore is seeking an E-Commerce Specialist to enhance its online presence via distributors. This role involves driving digital growth through analytics, managing distributor relationships, and optimizing online trading performance. Ideal candidates should have over 3 years of e-commerce experience and a strong understanding of managing brand.com webstores. The position offers a chance to contribute to a globally recognized brand committed to sustainability and inclusion.

Benefits

Performance-based rewards

Global leadership development programs

Commitment to sustainability

Qualifications

• Minimum 3+ years of experience in e-commerce and managing brand.com webstores.
• Strong commercial mindset with a track record in digital growth.
• Hands-on experience with analytics tools and dashboards.

Responsibilities

• Lead conversations with distributors ensuring alignment with e-commerce initiatives.
• Monitor KPIs to deliver revenue targets.
• Drive operational excellence and conversion optimization on the platform.

Skills

Strong relationship building

Data-driven decision making

E-commerce understanding

Stakeholder management

Tools

Analytics tools

Job description

Do you want to play a pivotal role in expanding Pandora Asia’s digital footprint and driving strategic partnerships that accelerate growth with our distributor markets and Pandora.net? If you are commercially minded, data-driven, knowledgeable about running a brand.com business, and thrive in a fast-paced environment, this is your opportunity!

About the role

As an E-Commerce Specialist, Distributors, you will strengthen Pandora’s online proposition across Asia via our distributors. You will work closely with the Asia cluster e-commerce team, distributor team, marketing, merchandising and global e-commerce team to optimize our distributors’ online trading performance, brand consistency and customer acquisition.

You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver—in everything we do.

Key Responsibilities

Partners Growth & Trading

• Lead conversations with distributors ensuring alignment with e-commerce initiatives, campaigns, and growth drivers.
• Monitor KPI of our distributors to deliver revenue targets.
• Analyse partners’ performance, areas for optimization and use data to drive decisions.
• Engage in periodic reviews of all Pandora.net in the region, recommending actions to optimize site for optimal customer experience and site conversion.
• Develop strategies to grow distributors’ online presence and sales across e-channels.
• Share digital brand guidelines and best practices with digital partners.
• Drive high standards in the online environment for the region, overall E-Commerce segment growth, performance tracking & building the Asia playbook.

Platform Operations & Performance for Singapore Pandora.net

• Own management of the platform, driving operational excellence, conversion optimization and data-driven decisions to improve sales performance.
• Lead daily operations of the platform, including front-end communications and layouts as well as back-end setups in relation to campaigns, promotions, etc.
• Support global deployment plans & scheduled releases for webstore enhancements.
• Partner with Marketing, Merchandising and Supply Chain teams to optimize campaigns, ensure accurate stock levels and adequate inventory.
• Manage technical & platform issues with IT team and Global ECOM team.
• Align on strategies with Global and Asia cluster to ensure brand consistency and meet business objectives.

Who You Are

To thrive in this role, you must be a strong relationship builder while always having a strong focus on driving analytics, insights and reporting. You have a strong understanding of digital commerce, brand.com building and data analysis. Be proactive, comfortable being a self-starter and adaptable.

What type of expertise does the position need?

• Minimally 3+ years of experience in e-commerce, online trading, including hands on management of brand.com webstores
• Strong commercial mindset with proven track record of delivering digital growth
• Regional experience across the Asia Markets
• Hands-on experience with analytics tolls and dashboards
• Analytical ability to interpret sales data, e-commerce KPIs and translate insights into actions
• Strong stakeholder management and negotiation skills, with the ability to work in a global matrix organization

Why join Pandora in Asia?

At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.

We offer a thoughtfully curated suite of benefits to support your wellbeing, growth, and lead the life you love. These include performance-based rewards and access to global leadership development programs. Our culture embraces creativity and individuality, and supports internal mobility.

As part of a company committed to sustainability, diversity, and craftsmanship, you’ll have the platform to lead with purpose and shape the future of a globally recognised brand.

Do you envision yourself in this role and are ready to shape the future of jewellery, we encourage you to apply. We review applications on a rolling basis and we recommend submitting yours as soon as possible.

This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society — making it the ideal location for Pandora’s regional team.

About Pandora

Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.