E-Commerce Sales Outreach Specialist

TalentPop App; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A dynamic e-commerce support company in Singapore is seeking an E-Commerce Sales Outreach Specialist to drive revenue growth by engaging with customers to recover abandoned carts and close sales. Candidates should have at least 1 year of sales and customer service experience, along with strong communication skills. This role offers remote work flexibility and opportunities for professional growth and incentives.

Benefits

Performance incentives

Health stipends

Paid time off

Qualifications

• At least 1 year of proven sales experience.
• Experience in customer service via phone, email, or chat is preferred.
• Familiarity with tools like Shopify and CRM platforms.

Responsibilities

• Reach out to potential customers to recover abandoned carts.
• Provide product recommendations to encourage purchases.
• Engage customers proactively via email, SMS, and live chat.

Skills

Sales experience

Customer engagement

Persuasive communication

Technical understanding

Problem solving

Tools

Shopify

CRM tools

ERP software

Job description

Join TalentPop where top performers thrive. At TalentPop, we partner with some of the fastest-growing e-commerce brands to deliver world-class customer experiences and drive revenue through smart, strategic support. We are currently expanding our Sales Outreach Team and looking for high-performing individuals who are passionate about sales, customer engagement, and making an impact. This role is perfect for someone who loves connecting with people, turning conversations into conversions, and being recognized for their hard work.As an E-Commerce Sales Outreach Specialist at TalentPop, you will play a key role in driving revenue growth by re-engaging customers, recovering abandoned carts, and supporting buyers throughout their journey. You will communicate via email, SMS, and live chat to encourage purchases, provide personalized recommendations, and deliver a seamless shopping experience.Your responsibilities will include reaching out to potential customers to recover abandoned carts and close sales, providing product recommendations, guiding buyers toward the best-fit solutions, proactively engaging customers via email, SMS, and live chat, delivering exceptional customer service, and troubleshooting issues efficiently. Additionally, you will collaborate with internal teams to improve strategies and achieve sales goals.We are looking for candidates with at least 1 year of proven sales experience, 1 year of customer service experience via phone, email, or chat (e-commerce experience is a big plus), strong persuasive communication skills, a natural ability to convert leads, familiarity with Shopify, CRM tools, or customer engagement platforms, self-motivation, goal-orientation, and the ability to thrive in a fast-paced remote environment.Join TalentPop for professional growth opportunities through ongoing coaching, training, and clear paths to promotion. Benefit from performance incentives, annual raises, career advancement opportunities, and the flexibility of remote work. Enjoy work-life balance with paid time off, health stipends, and regional health benefits.If you are excited about helping brands grow and want to be part of a team that celebrates results, learning, and impact, we want to hear from you.To apply for this role, please follow these two simple steps:1. When selecting the position during your application, choose Brand Concierge from the list of available roles.2. In the application form, enter "BCS" as the application code.Apply now and grow with TalentPop.,

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