E-commerce Operation Assistant

GLY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A logistics company in Singapore is looking for individuals to assist with picking and packing orders from online platforms, managing inventory, and providing customer support. Experience in e-commerce or packing is preferred. Candidates should be reliable, honest, and able to communicate in simple English and Mandarin.

Qualifications

• Experience in e-commerce or packing roles preferred but not required.
• Can read and communicate simple English & Mandarin.

Responsibilities

• Pick & Pack orders from online platforms.
• Handle Return & Refund orders from online platforms.
• Manage and record inventory for all incoming goods.
• Provide support to walk-in customers for warranty exchanges.
• Keep the warehouse clean and organized.

Skills

Responsible

Eager to learn

Basic computer skills

Inventory management

Fast packing

Job description

Key Responsibilities

Pick & Pack orders from online platforms (Shopee, Lazada, Tiktok) in an air-conditioned environment

Handle Return & Refund orders from online platforms

Manage and record inventory for all incoming goods. Ensure correct quantities and report any discrepancies.

Provide simple information and support to walk-in customers for warranty exchanges (very few, less than 3 in a month)

Keep the warehouse and office environment clean, tidy, and organised

Check if the shipping fee is accurately charged

Training will be provided

Skillsets

• Responsible, honest, and able to work independently
• Eager to learn and adapt to new systems/processes
• Basic computer skills, such as excel, word, email
• Able to manage and check inventory precisely
• Good with fast and accurate packing

Who We’re Looking For

• Reliable, honest and punctual
• Experience in e-commerce, or packing roles is preferred but not required
• Can read and communicate simple English & Mandarin
• Takes initiative, willing to help