E-COMMERCE ASSOCIATE

MINILOGY LLP; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A growing ecommerce company in Singapore seeks an E-Commerce Associate to manage online operations, including order processing and social media support. The ideal candidate has some experience in ecommerce or customer service, is familiar with leading ecommerce platforms, and possesses good communication skills. The role offers opportunities for growth in a supportive team environment.

Benefits

Family-oriented team culture

Hands-on ecommerce exposure

Learning and career growth opportunities

Staff discounts on products

Qualifications

• Some experience in ecommerce operations or customer service preferred.
• Familiar with ecommerce platforms and social media tools.
• Good communication skills and attention to detail.

Responsibilities

• Handle order processing and administration across ecommerce platforms.
• Maintain product listings, prices, and promotions.
• Support social media activities and liaise with influencers.

Skills

Ecommerce platform experience

Customer service skills

Social media proficiency

Attention to detail

Team collaboration

Tools

Shopee

Shopify

Instagram

Facebook

Job description

We’re looking for an organised and motivated E-Commerce Associate to support the daily operations of our online business. You’ll help manage ecommerce orders, online listings, promotions, and social media activities to ensure a smooth shopping experience and strong brand presence across all channels.

Key Responsibilities

• Handle order processing, administration, and coordination across ecommerce platforms
• Maintain product listings, stock availability, prices, and promotions
• Support social media activities — liaise with influencers, assist in creating posts and campaign materials
• Respond to customer inquiries, manage feedback, and handle returns or exchanges
• Track sales and promotional results, highlighting key insights or issues
• Work closely with team members to support online campaigns and inventory updates

Requirements

• Some experience in ecommerce operations or customer service preferred
• Familiar with ecommerce platforms (e.g. Shopee, Lazada, Shopify) and social media tools (e.g. Instagram, TikTok, Facebook)
• Good communication skills and attention to detail
• Proactive team player, comfortable in a small and dynamic work environment

What We Offer

• Supportive, family-oriented team culture
• Hands‑on exposure to ecommerce and digital marketing
• Learning and career growth opportunities
• Staff discounts on baby and kids’ products