Digital Product Owner

Sourceo Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading digital solutions provider in Singapore is looking for an experienced Digital Product Owner to lead daily operations and enhance digital platforms. The ideal candidate will have over 7 years of relevant experience, expertise in web/app development, and hands-on skills with CMS tools like Adobe Experience Manager. The role involves collaboration with various teams and vendors to drive product awareness and sales through continuous improvements in user experience.

Qualifications

• At least 7 years’ proven experience as a Digital Product Owner, preferably in telco, FMCG, or large-scale digital/web environments.
• Hands-on experience with enterprise Content Management Systems is strongly preferred.
• Proven expertise in web/app development and digital project management.

Responsibilities

• Own day-to-day operations and transformation initiatives for digital platforms.
• Work closely with internal teams and vendors to deliver new digital features.
• Monitor and analyze digital sales performance and metrics.

Skills

Digital communications

Web technologies

Digital sales analysis

UX/UI principles

SEO fundamentals

Education

Bachelor’s degree/diploma in Digital Communications, Web Technologies, Marketing, or related field

Tools

Adobe Experience Manager

Adobe Analytics

Google Analytics

Job description

Key Responsibilities

• Own day-to-day operations and transformation initiatives for digital platforms (e-commerce, app, portal), supporting sales, client self-service, product launches, and campaign executions.
• Work closely with internal teams (Inside Sales, Service Line, Sales Ops, Product, Marcom, Brand, SEO, UX/UI, Data Analytics) and vendors to define, develop, and deliver new digital features and improvements.
• Define and manage the agile product backlog of purchase journeys, optimize team velocity, and document user stories, process flows, and testing plans.
• Evolve the website and app experience to drive product awareness and digital sales.
• Champion continuous UX enhancements, platform capabilities upgrades, and best-in-class user journeys.
• Monitor, report, and analyze digital sales performance, website metrics (CVR, page traffic, bounce rate, etc.), identify drop-off issues, and recommend optimization strategies.

• Bachelor’s degree/diploma in Digital Communications, Web Technologies, Marketing, or related field.
• At least 7 years’ proven experience as a Digital Product Owner, preferably in telco, FMCG, or large-scale digital/web environments.
• Hands‑on experience with enterprise Content Management Systems (Adobe Experience Manager strongly preferred).
• Proven expertise in web/app development, digital sales analysis/reporting, UX/UI principles, and digital project management.
• Proficiency with web analytics tools (Adobe Analytics, Google Analytics), A/B and multivariate testing, and SEO fundamentals.