Digital Business Analyst

Capgemini Singapore PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global technology transformation partner is seeking a skilled IT Business Analyst to drive business needs and digital transformation projects in Singapore. The role involves collaborating with clients to develop user stories and ensure smooth deployment of products. Candidates should possess a relevant degree and at least 3 years of experience in business analysis, preferably within Agile methodology. Join an inclusive team that values diverse perspectives and offers substantial professional development opportunities.

Benefits

Flexible work practices

40 hours of self-development annually

Learning opportunities

Qualifications

• Minimum 3 years of relevant experience in IT business analysis and application solution design.
• Strong analytical, conceptualisation, and problem-solving skills with a sharp product sense.
• Participated in at least one full software or product development cycle using Agile Methodology.

Responsibilities

• Partner with client's business teams to elicit business needs through human-centric methods.
• Develop user stories, functional specifications, and acceptance criteria.
• Assist the CIO to identify new opportunities for client's digital transformation.

Skills

Service Design

User Stories

Business Analysis

Knowledge Management

Agile Methodologies

Concept Ideation

Web Technologies

Customer Relationship Management

Consulting

Data Analytics

Cloud

Education

Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering

Job description

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

What You Will Be Working On

You will be involved in a range of tasks including the following:

• partner with the client's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• work with the client’s project teams to develop user stories, functional/technical specifications and acceptance criteria
• ensure system or product readiness for smooth deployment, adoption and operations
• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
• shape and improve the product development process by identifying gaps, driving best practices, and fostering a culture of continuous improvement.
• be ultimately accountable for delivering meaningful outcomes and public value through the product squad's work.
• assist the CIO to identify new opportunities for the client’s digital transformation

What We Are Looking For

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience.
• Candidates with more years of experience will be considered for more senior roles
• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills. Sharp product sense with the ability to simplify complexity, make trade-offs, and prioritize effectively under constraints.
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Past development or consulting experience
• Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Roles & Responsibilities

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

What You Will Be Working On

You will be involved in a range of tasks including the following:

• partner with the client's business teams to elicit citizen/business needs through human-centric, visual methods such as service journeys and develop the appropriate business case
• work with the client’s project teams to develop user stories, functional/technical specifications and acceptance criteria
• ensure system or product readiness for smooth deployment, adoption and operations
• analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations & Maintenance phase)
• shape and improve the product development process by identifying gaps, driving best practices, and fostering a culture of continuous improvement.
• be ultimately accountable for delivering meaningful outcomes and public value through the product squad's work.
• assist the CIO to identify new opportunities for the client’s digital transformation

What We Are Looking For

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 3 years of relevant experience.
• Candidates with more years of experience will be considered for more senior roles
• Prior working experience in IT business analysis, application solutioning design and testing
• Participated in at least one full software or product development cycle, preferably using Agile Methodology
• Strong analytical, conceptualisation and problem-solving skills. Sharp product sense with the ability to simplify complexity, make trade-offs, and prioritize effectively under constraints.
• Good communication skills with the ability to pitch ideas and influence
• A driven and motivated personality with an inquisitive mind
• Past development or consulting experience
• Knowledge or experience in implementing projects in at least one of the following areas (Data Analytics, Agile Methodologies, Cloud, Internet and Mobile Technologies, Customer Relationship Management, Knowledge Management and Service Design)

Let's talk about what's in it for you!

Passionate people are Capgemini's Ace of Spades - join us to discover a career that will challenge, support and inspire you. Working at Capgemini you'll find the rewards are more than just financial. You will work alongside some very smart and inspiring people on exciting projects and you will also enjoy incredible benefits. We offer flexible work practices and 40 hours of self-development every year with a huge selection of learning opportunities to choose from.

As "Architects of Positive Futures", Capgemini actively supports the community in 3 ways:

Diversity and Inclusion - we believe diversity of thought fuels excellence and innovation, which is why we positively encourage applications from suitably qualified candidates regardless of their gender identity, ethnicity, sexual orientation, religion, ability, intersex status or age. To support our commitment to diversity and inclusion, we celebrate special events and days of significance that are important to our employees such as Diwali, Bastille Day, Pride, IDAHOBIT, IWD and International day of people with Disabilities. Our Employee Resource Groups Women@Capgemini and OutFront support the grassroots passion of employees to drive our diversity agenda and effect change.

Digital inclusion - at Capgemini we are using our skills to drive social impact initiatives focusing on helping society address the impact of the digital and automation revolution. We also provide employees with opportunities to give back to the community through charity projects and volunteer days.

Environmental Sustainability - Capgemini joined the CDP's (Carbon Disclosure Project) prestigious "A list" for its commitment to the Net-Zero economy. We are focusing on helping our clients transform towards more sustainable business models and committing to reduce our own carbon emissions (GHG) by 20% per employee by 2020.

Recognized by Ethisphere as one of the World's Most Ethical Companies for the last 8 years in a row, ethics and values are at the heart of Capgemini's corporate culture and business. Embedded in our DNA, our seven values - Honesty, Boldness, Trust, Team Spirit, Freedom, Fun and Modesty - have remained the same since company inception in 1967. To see how we bring these values to life, click here to listen to some of our employee’s stories.

Come join us, bring your whole self to work, create new possibilities for you, your customers and your community and help us to be Architects of Positive Futures.

Tell employers what skills you have

• Service Design
• User Stories
• Business Analysis
• Knowledge Management
• Agile Methodologies
• Concept Ideation
• Web Technologies
• Customer Relationship Management
• Agile Methodology
• Cloud
• Consulting
• Data Analytics

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